Document Coordinator (Possibly Remote)

POSTED ON 11/20/2020 AVAILABLE BEFORE 5/19/2021
BD Hired Organization Address Stuart Airport Road, FL Remote Full Time

Job Posting for Document Coordinator (Possibly Remote) at BD

Job Description Summary

This role may possibly be remote. The Documentation Coordinator 1 will be a point of contact for Care Coordinators members for physician account support and be responsible for obtaining the necessary documentation from physicians to substantiate a patient’s need for medical supplies for submission to their insurance.

Job Description

PRIMARY DUTIES AND RESPONSIBILITIES Professionally fax and/or e-mail physician offices in order to obtain medical documentation and troubleshoot customer prescription issues Develops and maintains knowledge in Medical Supplies and/or Insurance Guidelines Ability to identify and professionally resolve customer service related issues Works in conjunction with Customer Care to identify and support customer service related initiatives as defined by company goals and objectives Meets or exceeds daily, weekly, and monthly goals in conjunction with productivity measurements as communicated by their direct supervisors Adhere compliance standards to include Medicare guidelines, HIPAA and ACW. Ability to work through the Special Projects, Progress Notes, and/or Service Tickets needs as identified from each account ANCILLARY DUTIES AND RESPONSIBILITIES Fosters positive interactions for physician’s office staff with Liberator Medical Supply, Inc. to aid in the facilitation of continued long term working relationships Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence, teamwork and integrity. Performs other duties and tasks as assigned.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

#LI-PRO

Primary Work Location

USA FL - Stuart Airport Road

Additional Locations

Work Shift

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