Job Description Summary

As directed by the Quality Manager, Distribution Operations, The QA Operator is responsible for maintaining all Quarantine, Hold, Expired, Return Goods and Recalled product. This includes the control and maintenance of the same inventory

Job Description

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Primary Responsibilities and Duties

In order of importance, describe 4 to 6 of the primary responsibilities and duties.  In Sections 3 and 4, describe how the position aligns to the job grouping criteria of Scope of Responsibilities and Impact on Business Results.  

Responsibilities:

1 Responsible for Implementing and monitoring all procedures and processes as they relate to Quarantine, Hold, Expired, Return Goods, and Recalled product Process records, line clearance

2 Responsible for disposition of all Quarantine and Hold product on a timely basis.

3 Responsible for Coordinate hazardous waste disposal with contractor and maintain manifest and certificate of disposal files.

4 Coordinate hazardous waste disposal with contractor and maintain manifest and certificate of disposal files

Position-Specific Overview:

• Create and finalize all paperwork and reports associated with QA Holds, Recall, CAPA’s, Returned Goods and Expired product reviews and approval.

• Operate material handling equipment required for placement, placarding and movement of product.

• Maintain accurate reports for the business unit and internal management.

• Answer questions and report information regarding Quarantine, Hold, Expired, Return Goods and Recalled product

• Provide direction and coordination to warehouse team relative to specific quality focus areas. 

• Support the re-work of product as authorized by the business unit.

• Actively participate in quality programs and quality project teams. 

• Responsible for making recommendations regarding continuous improvement of department work processes and operating procedures. 

• Assist Quality manager in preparing procedures, work instructions, hazardous material shipping papers, reference guides.

• Quarantine Management:

  • Prepare any reports concerning Quarantine, Holds, Expired product, Return Goods, and Recall of product activities as required.

  • Must ensure that all quality assurance(QA) holds are properly recorded, 

  • Ensure product placed in a secure area and detailed information is provided on a timely basis for disposition.

  • Must meet the response time established by the customer and be in compliance with corporate and regulatory policy.

  • Ensure that lot reconciliation and internal records for product retrieval are properly documented and recorded. 

  • Report product damage to account representatives and obtain authorization for disposition. 

  • Coordinate the disposal of non-conforming product by scrapping (landfill and/ or hazardous distressed product management) or donation orders.

  • Create orders and arrange transport

  • Must be able to perform the essential functions of the position, with or without accommodation.

  • Accommodations may be made for individuals with disabilities.

• Other duties and responsibilities as assigned.

Scope of Responsibility:

Strategic Orientation:

• Describe the degree to which the position has responsibility for influencing and/or developing strategies for achieving company goals and examples.

• Specific scope of responsibilities is to be based on the specific role.

• Ensures the accurate and actionable product hold and quarantine records for the making of decisions.

• Ensures product hold and quarantine product process follows applicable released procedures.

Minimum Education:

• High School Diploma or GED

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why join us?

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA CA - Redlands Distribution Ctr

Additional Locations

Work Shift

US BD 2nd Shift 2pm-1030pm (United States of America)