Receptionist (BHF)

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Performs routine clerical duties that may include:

• Typing a variety of form letters, forms, reports, charts and records using computer systems as instructed.
• Preparing files, manuals, packets, etc., making labels, indexing, gathering standard information, posting information, and searching for and obtaining reports, charts, and copies to complete files.
• Operating standard office equipment (i.e., computer, calculator, photocopier, fax machine) and other office equipment as needed.
• Organizing files and records for review.
• Photocopying materials, picking up, and/or delivering materials, records, etc.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job-related duties and projects as assigned.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

• The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of six to twelve months of clerical experience is preferred.

Knowledge & Skills

• Requires the ability to operate standard office equipment specific to the work assignment.
• Requires proficient keyboarding skills to complete the work assigned accurately and in a reasonable amount of time.
• Requires office skills necessary to complete filing, recordkeeping, and perform routine clerical functions.
• Demonstrates communication and interpersonal skills to interact effectively with a diverse group of internal and external contacts.

Working Conditions

• Works in an office environment.
• The ability to work varying shifts and work schedules (such as weekends and holidays) may be required.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.