What are the responsibilities and job description for the Inside Sales (CSR) (Omaha, NE) position at Bearing Headquarters?
Location: Omaha, NE
Bearing Headquarters is currently interviewing to fill the role of Inside Sales (CSR) at our Omaha, NE location. The Inside Sales (CSR) is the voice and face of our company, handling all customer and vendor quotes and correspondence via phone, email and our sales counter. We pride ourselves on being The Service First Company, so this is a vital position at the branch.
Job Duties and Responsibilities: The Inside Sales (CSR) position is responsible for the following.
- Handling all incoming calls and requests from customers and vendors
- Processing all customer quotes and orders, vendor purchase orders and receipt/returns in the ERP system
- Answering phones and helping customers at the sales counter
- Communicating with customers and vendors with a positive, service-oriented attitude
- Completing training programs in the required time frame with good retention
- Light office and warehouse duties, possibly some light delivery
Equipment and Tools Used: PC, Printers, Scanners, Multi-Function Printers, Forklift, Micrometer, Tape Measure
Work Environment and Physical Job Demands: The position is located in an office that is attached to our warehouse. Must have the ability to sit for extended periods of time, as well as light office and warehouse duties. Dress code is business casual.
Education, Training, and Skills Requirements:
- Technical training or higher education preferred
- UID certificate a plus
- Knowledge of Bearing and PT
- Forklift Operation
- Haz Mat (provided as needed)
- Current Driver’s License
- Adept in Microsoft Office
- Good organizational skills
- Excellent Customer Service and Communication skills
- Energetic and outgoing personality
Experience Requirements: Prior experience with parts or related supply is preferred. Sales, office or warehouse experience in Bearing and PT or associated industrial distribution experience is helpful.
Excellent compensation package, benefit package, and 401(k) available.
This job description includes any other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of duties and responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of this position.
