Help Desk Support

Belcan
Horseheads, NY Full Time
POSTED ON 8/31/2023 CLOSED ON 1/10/2024

What are the responsibilities and job description for the Help Desk Support position at Belcan?

Job Title: Help Desk Support

Location: Horseheads, NY USA 14845

Duration: 12 Months Contract (Potential Temp to Perm)

Payrate: $22/hr. (Fixed)

Shift: 2nd Shift (1:30 PM - 10 PM)

In this role you will Assist Shift Supervisor with operational administrative duties. If you are interested in this role, Apply Today!

Job Description:

  • 1-3 years" Experience in role. Summary: Assist Shift Supervisor with operational administrative duties. Essential Duties and Responsibilities:
  • Conducts Quality Process checks within areas of responsibility
  • Interfaces with Maintenance for equipment issues and enters corresponding work orders
  • Collect and ensure accuracy of data in Oracle and QlikView Enter Quality Holds and Material Stops data
  • Primary contact with internal partners to facilitate problem resolution for assigned materials, equipment, or services (e.g. discrepant material, logistics/delivery problems, quality issues, equipment issues).
  • Update Communication Boards
  • Prepares and distributes update reports as required (e.g. shift report, High 5 data).
  • Preferred Education Associates Degree

#helpdesk #helpdesksupport #technicalsupport #oracle #qlikview #sap #administrative #operationalduties

Job Type: Full-time

Salary: $22.00 per hour

Experience level:

  • 1 year

Schedule:

  • Day shift
  • Evening shift
  • Night shift

Work Location: One location

Salary : $22

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