What are the responsibilities and job description for the Front Office Assistant position at Beltone?
Front Office Assistant – Full Time -- Creston, IA and Osceola, IA – Full-Time
Pay: $13.00 - $16.00 per hour depending on experience
At ASI Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. The Front Office Assistant will be the face of the practice and will create an extraordinary patient experience.
Responsibilities
Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process.
Successfully utilize the scheduling system to maximize test opportunities for the office.
Actively call current, past and potential patients through identified sources. Track and report appointment results.
Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
Verify patient eligibility, submit insurance claims. Manage process until claim is funded.
Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
Maintain a clean and welcoming office and work environment.
Qualifications
High School diploma or equivalent is required.
2 years office experience is preferred.
2 years sales and customer service experience preferred.
Team player with an enthusiastic and positive attitude.
Willing to travel between Des Moines & West Des Moines offices.
ASI Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.
Full Time Benefits
401(k)
401(k) matching
Health insurance
Optional Dental & Vision insurance
Paid time off
Paid Holidays
Mileage Reimbursement
Sales Bonuses
Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception, Office Administration
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
Pay: $13.00 - $16.00 per hour depending on experience
At ASI Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. The Front Office Assistant will be the face of the practice and will create an extraordinary patient experience.
Responsibilities
Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process.
Successfully utilize the scheduling system to maximize test opportunities for the office.
Actively call current, past and potential patients through identified sources. Track and report appointment results.
Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
Verify patient eligibility, submit insurance claims. Manage process until claim is funded.
Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
Maintain a clean and welcoming office and work environment.
Qualifications
High School diploma or equivalent is required.
2 years office experience is preferred.
2 years sales and customer service experience preferred.
Team player with an enthusiastic and positive attitude.
Willing to travel between Des Moines & West Des Moines offices.
ASI Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff.
Full Time Benefits
401(k)
401(k) matching
Health insurance
Optional Dental & Vision insurance
Paid time off
Paid Holidays
Mileage Reimbursement
Sales Bonuses
Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception, Office Administration
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.
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