Front Desk Receptionist

Title: Receptionist/ Concierge

Reports to: Administrator

GENERAL MISSION OF EACH

EMPLOYEE______________________________________

Work as a team member with other staff members to maintain a kind, caring and

respectful attitude towards Residents, Resident’s families, guests and fellow staff.

Respect resident’s rights, individuality and privacy.

All shifts and job responsibilities are subject to schedule change to accommodate the

needs of the Facility and Residents of the Facility. This includes, holiday, weekends,

evenings and emergencies. All staff must attend educational sessions and other

knowledge, skill and developmental opportunities as required.

SUMMARY OF POSITION

_________________________________________________

Greet resident and resident’s families and general public in a gracious and welcoming

manner. Interact with all departments to facilitate effective communication, particularly

in emergencies.

DUTIES AND

RESPONSIBILITIES_____________________________________________

 Consistently maintains a kind, caring and respectful attitude towards residents,

residents’ families, vendors and guests. Sensitive to the special needs of the

seniors and demonstrate a genuine, caring attitude. Redirect disruptive residents.

 Answers telephone in a courteous and confident manner maintaining a friendly

and positive attitude.

 Notify appropriate staff when there is a guest waiting

 Interact effectively with all departments through the use of the telephone, walkie,

talkies and other communicative device.

 Transfers calls to appropriate personnel and takes message when person is not

available to take call. Responsible for timely distribution of messages

 Ensures all visitors sign in and out

 Notify dietary of any meal requests

 Sorts and distributes Resident’s mail

 Maintain a clean and, clutter free desk

 Maintains current census and hospital log.

 Be an excellent time manager and organized

 Follow established infection control guidelines

 Maintain confidentiality of resident information and the Residence.

 Performs any and all duties as assigned.

 No cut-up jeans, light color Jeans, no low cut tops, all dresses and skirt should

be arm’s length.

 Ensure that all packages are delivered to residents room.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Brooklyn, NY 11204: Relocate before starting work (Required)

Work Location: In person

Salary : $17