Senior Manager Transit Planning

OUR MISSION

Ben Franklin Transit (BFT) provides exceptional and cost-effective transportation services that consistently exceed customer expectations while promoting the principles and practices of livable communities and sustainable development.

OUR VALUES

We value customer service, collaboration, diversity, fiscal accountability, innovation, sustainability and safety.  Employees and representatives of BFT are expected to uphold our values and mission.

NATURE OF POSITION

Lead and participate in development of operational service planning studies, and the performance of short-range planning activities; analyze and report on performance measurement, route analysis, and new transit services; provide direct supervision to department planners.  

• Study, analyze, and evaluate current and proposed transportation structures; utilize transit performance data to evaluate travel patterns or accident records; provide recommendations on transit related improvements.
• Develop cost-effective improvement strategies that will increase efficiency to meet the needs of the community.
• Oversee project implementation; manage team of developers and/or contractors to ensure projects are completed correctly and efficiently.
• Perform complex cost-benefit analysis on current and proposed service alternatives.
• Develop computer-generated ridership models to forecast route performance.
• Supervise systematic sampling plans to support manual and automated passenger and performance data collection programs.
• Coordinate Global Positioning System(GPS) data collection in support of various transit planning activities.
• Utilize Geographic Information Systems (GIS) mapping programs to create maps and reports; provide data analysis; update and maintain GIS information.
• Monitor programs related to Agency’s bus stops and transit centers.
• Plan, assign, and supervise the work of staff; interview and recommend selection of job candidates; train, monitor and evaluate performance; take corrective action as needed.
• Assist in the grant writing process to securing funding for projects; adhere to writing guidelines.
• Create and present reports, presentations, and recommendations to internal stakeholders, governmental agencies, and the community; coordinate with other departments and agencies to implement revisions.  
• Work collaboratively with local officials, agencies, jurisdictions, and developers to advance transit projects and programs; communicate and coordinate transit planning impacts with various agencies.
• Stay current with local, state, and national legislation regarding transportation to evaluate the legality of current and potential infrastructure.
• Update and maintain operational service guidelines, performance standards, and related policies.
• Use transit specific programs to analyze operations; statistics and budgeting data for planning future transit service delivery.
• Attend public meetings; present service plans and solicit community input.
• Work with and maintain confidential information.
• Demonstrate regular and punctual attendance.
• Other duties as assigned.

• Interpret and apply Federal, State, and local regulations governing public transit systems.
• Understand and apply Federal Transit Administration regulations and guidance related to assigned activities.
• Principles and practices of supervision, training, and employee development.
• Concept of transit services, urban planning, transit system development and land use planning for short and long-term planning.
• Methods and techniques used in analyzing transit service performance and productivity.
• Principles and practices of data collection, statistical analysis, and report generation.
• Understand principles of land use permitting processes for the installation of bus stops and other passenger facilities.
• Operate GIS, GPS, and other automated support systems and software used in the transit industry.
• Nomenclature and symbols used in maps, plans, and specifications.
• Read and interpret construction drawings, maps, and other technical documents and materials.
• Communicate technical information to non-technical audiences.
• Write clear, concise reports, presentations, documents, and relevant applications.
• Establish and maintain cooperative working relationships with those contacted during work.
• Learn new technologies, policies, procedures and guidelines established by professional organizations and/or governing agencies.
• Utilize office equipment and other relevant technology (software and systems) to meet business needs.
• Understand, follow, and communicate clearly and concisely, both orally and in writing.
• Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies.
• Exercise sound judgment in making decisions.
• Focus on tasks and recall details; handle frequent interruptions.

MINIMUM QUALIFICATIONS

Bachelor’s Degree in Urban Planning, Transportation Planning/Engineering, or related field, from an accredited institution and five years’ experience with bus service planning and development programs; or an equivalent combination of experience, training, and education. Must possess a valid driver’s license.

PREFERRED QUALIFICATIONS

Experience with scheduling, analysis, and support services activities related to implementing transit services, passenger facilities, and support systems. American Institute of Certified Planners (AICP) certification desired

• Collaboration:   Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.  
• Diversity: Demonstrates an awareness and respect of cultural and individual values.  Treats all people with dignity, courtesy and respect.
• Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.
• Customer Service:  Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.
• Innovation: Considers new approaches to situations; encourages ideas and improvements.
• Sustainability: Actively encourages environmental benefits and the conservation of natural resources.
• Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.

Salary : $81,493 - $122,239