What are the responsibilities and job description for the Medicaid Verification Specialist position at Benevis?
Medicaid Verification Specialist - Benevis LLC. - ATL, GA
Benevis is a comprehensive practice services company committed to improving healthcare access by providing non-clinical, business support services to many of the nation's leading healthcare organizations. Benevis provides support to dental offices throughout the U.S., including more than 120 practices. Our team members enjoy a fast-paced, fun and friendly work environment, built upon the organization's culture: "Smile On, Our Smiles" which focuses on teamwork and collaboration, learning and growing, and celebrating our team and personal successes.
The primary role of the Medicaid Verification Specialist is to ensure that our patient’s insurance is verified accurately and in a timely manner. The ideal candidate is goal driven, detail oriented, self-motivated, able to multitask, and is able to communicate effectively and relate comfortably with people across levels and
Responsibilities
- Deliver highly efficient, timely and customer service-oriented support to the field offices.
- Assist the Medicaid Team Lead in optimizing the efficiency of the Central Verification Team, to enable the offices to better serve our patients through building teamwork and encouraging excellence in service.
- Work at a pace that allows the offices to provide quick and compassionate care.
- Responsible for answering specific inquiries from the field offices.
- Responsible for following up escalated communications according to protocols.
- Verifying Medicaid patients
- Answering Hunt Group phone calls from field offices
- Respond to rapid verification requests from field offices when required
- Review service limits for accuracy
Qualifications
- High School diploma or equivalent
- High focus on customer service and satisfaction.
- Compassion and high level of service for our clients, internal and external
- Integrity, always doing the right thing
- Strong interpersonal and communication skills
- Attention to detail
- Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
- High degree of initiative, accountability, and independent judgment
- Professional manner and appearance at all times
- Computer skills: Microsoft Office programs.
PREFERRED QUALIFICATIONS
- Experience in a medical or dental office
- Experience with Medicaid Insurance
We Offer:
- Competitive Compensation
- Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!
- Continuing education reimbursement
- The company will reimburse selected employees for eligible training/testing expenses required to obtain or renew the certificate
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
Salary : $30,300 - $38,300
