Host host

P osition Summary :

Greets and welcomes guests upon arrival. Answers telephone takes reservations and manages

the efficient and timely seating of guests to a table providing menu and

server information once seated.

Manages special seating requests consistent with table seating

guidelines and table availability.

Relays guest seating and information to servers and bus persons. Oversees dining room activity to ensure

guest seating efficiency.

Essential Functions and

Responsibilities :

accordance with service and cooking procedures :

Greets all guests warmly and with a

smile upon their arrival and escorts them to a table, balancing the flow

among the server stations.

Ensures table selection corresponds

with proper rotation, customer seating preference and size of party.

Utilizes customer paging system when

business dictates and as applicable.

Assists with seating requests when

necessary and provides customers with clean menus.

Relays information to service staff,

requests feedback from customers as to their experience and gives a

final salutation upon exit from the restaurant.

Maintains a clean and organized

station. Ensures the cleanliness

departmental supplies.

Promptly answers the phones with

appropriate greeting.

Responds to guest inquiries related

to operating hours, reservations, and directions to restaurant or other.

Ensures backup coverage for host

stand when necessary.

Completes all side work requirements

prior, during and after shift.

Periodically checks restrooms for

cleanliness and proper stocking of supplies.

Maintains the cleanliness and

organization of the t-shirt cabinet and t-shirt storage area.

Performs

other duties as assigned by a supervisor.

Experience and Education :

Previous

host / hostess experience in restaurant or hospitality required.

High

School diploma or GED preferred.

Must

be eligible to work in the United States.

Last updated : 2024-11-08