Service Scheduler

Service Scheduler - Full-Time Position
Schedule: Monday - Friday
Scheduling Agent will be responsible for handling incoming phone calls and internet leads for service appointments.
Scheduling Agent will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as accurately obtaining and logging customer information. Other Duties may be assigned to benefit customer experience.

Who We Are
Imagine coming to work every day with the tools and training you need to be successful and the confidence in knowing you are working for the best. For over 90 years, we have been committed to providing an exceptional customer experience and we know that starts with our most valuable resource: our team members.
Every employee at Bentley Automotive Group is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. We are proud of our family atmosphere and your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
What We Offer

• Medical, dental, and vision insurance
• 401(k) savings plan
• Growth opportunities
• Paid training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Discounts on products and services

Job Responsibilities:

• Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or text)
• Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions related to service.
• Schedule appointments with service customers.

Job Requirements:

• The ideal candidate has customer service and/or a general sales background of some sort, is a hard-working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales.
• Previous customer service experience
• Previous call center and/or Internet sales experience a plus
• MUST be a team player and able to multitask.
• CRM experience a plus
• Requires strong communication skills in order to work most effectively with customers
• Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads
• Excellent follow through and follow up skills

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Florence, AL 35630: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $16