What are the responsibilities and job description for the HRIS Designer position at BerganKDV, LTD?
When you select a HCM career at BerganKDV, you become part of a people-focused, inclusive and contagious culture where everyone works to create an environment for employees to thrive.
WHO WE ARE AND WHAT WE DO
BerganKDV has provided innovative yet practical solutions for small to large-size companies since 1945. From our beginning as a trusted CPA firm, we have expanded and adapted to offer business planning and consulting, tax, audit and accounting, wealth management, human capital management and technology services across the country. At BerganKDV we believe our role as advisors is to build relationships with our clients, take an active interest in their unique situations, and provide expertise and resources to help them achieve their goals. Bringing value to our clients is what we do best and seeing them succeed is our ultimate goal.
Position Overview:
The HRIS Systems Implementation Specialist position helps to ensure that the needs of customers are being satisfied. This position provides excellent customer service by resolving client issues via phone or email, within the current SLA timelines. Schedules projects that come through support calls or emails and works project deadlines are met. This position will assist with training and mentoring of new and existing team members on processes and procedures and will assist in creating and documenting processes.
Responsibilities:
- Build and implement new clients into the K-Pay platform, including HR Core, Talent, Performance Management, Compensation and Succession Planning. This includes HR Core specifics (education, credentials, training courses, assets, employee checklists, pay grades, incidents)
- Able to thrive in a self-directed workday while balancing client builds and project meetings regarding the builds
- Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Develops and maintains relationships with clients
- Assists in Training and mentoring team members
- Assists in the training of clients in the usage of software
- Works with internal and external individuals to answer questions, resolve issues, and share information
- Recommends/implements changes to improve efficiency
- Stays informed and in compliance with federal, state, and local legal requirements and regulations
- Stays up to date on software changes/enhancements to optimize software utilization
Qualifications:
- Associates degree in Business, Accounting, Finance, Human Resources, or related field
- Advanced Level in Word, Excel, Outlook, PowerPoint, Internet, etc.
- Strong technical skills and overall PC proficiency
- Familiar with payroll processing, including tax, benefit, and other deductions
- Ability to work independently and effectively communicate with internal and external stakeholders.
- Able to react to change and to manage multiple tasks and priorities
- Meticulous attention to detail, as well as reliability and ability to carry out daily functions in an efficient and timely manner
- Excellent verbal and written communication skills
Preferred Qualifications:
- Experience with computerized payroll and HRIS systems, software applications include: Millennium3, SaasHR, Payentry, HRIS packages, Kronos/UKG (Ready) software
- Experienced in finding solutions to technical payroll, tax, and systems related issues
EXPLORE THE WORKPLACE OF THE FUTURE
BerganKDV is a leading professional services firm with a contagious culture; where growth is fostered and making a difference means something. Our values drive our decisions, and our passion is empowering people and creating wow experiences for our clients.
BerganKDV Differentiators:
- Growth Potential
- Close-Knit Collaborative Team
- Mentor Program
- Employee Referral Rewards
- Comprehensive Benefits Package
- Customized Career Path
- Open Door Leadership Style
- Entrepreneurial Operating System – EOS / Traction
BENEFITS THAT GO BEYOND
We are proud to offer a competitive and comprehensive benefits package, with options designed to help you make the best decisions for yourself, your family and your career. Our competitive compensation package is catered to reward you for your performance and recognize you for the value you bring to our business. In addition, our total package includes medical and dental coverage, matching 401(k) plans, PTO, observed holidays and a range of programs and benefits designed to support your physical, financial and social well-being.
All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance. Must be legally authorized to work in the United States without sponsorship for employment visa status (e.g., H1B status).