What are the responsibilities and job description for the Delivery Experience Agent position at Best Buy?
Job Details
As a Geek Squad Delivery Driver, you'll be responsible for the delivery, installation, repair and haul-away of appliances, televisions and other tech. In this role, you'll determine the best way to install major appliances, including measuring and protecting areas in the installation route. You'll also decide whether any doors in the customer's home need to be detached or fixtures need to be moved. Internally, we refer to this role as a Delivery Experience Agent.
What you'll do
Basic qualifications
Preferred qualifications
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
What you'll do
- Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
- Provide a seamless client experience by providing advice on product placement, services and other content
- Manage inventory and vehicle maintenance in partnership with other team members
- Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
- Provide training to new drivers
Basic qualifications
- 1 year of customer service experience
- 6 months of experience in one or more of the following: sales, delivery, installation, repair or military equivalent
- Current, valid driver's license
- Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents)
- Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly and lift
- Must be at least 21 years old
- Acquire and maintain any state or local licensing, as required, within 90 days of being hired
Preferred qualifications
- Experience in an in-home installation environment
- Experience using and learning about technology products
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
No experience
10-4 Truck Recruiting -
El Paso, TX
Executive Assistant
Miracle Delivery Armored Service -
El Paso, TX
Office Representative - State Farm Agent Team Member
Robert Truax - State Farm Agent -
El Paso, TX
