What are the responsibilities and job description for the Case Manager - MiFamily Together position at Bethany Christian Services?
Requisition # : req13585
Location: Southfield, MI
Hours: Full-time (40 hours/week)
Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.
The MiFamily Together Case Manager is primarily responsible for providing in-home case management to a small caseload of families referred for services to address family needs at any risk level through meaningful engagement and flexible services for each family. This individual is also responsible for focusing on clients’ strengths, monitoring safety, timely report writing and working effectively as a member of the team.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
Essential Job Responsibilities
Location: Southfield, MI
Hours: Full-time (40 hours/week)
Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.
The MiFamily Together Case Manager is primarily responsible for providing in-home case management to a small caseload of families referred for services to address family needs at any risk level through meaningful engagement and flexible services for each family. This individual is also responsible for focusing on clients’ strengths, monitoring safety, timely report writing and working effectively as a member of the team.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
Essential Job Responsibilities
- Provide case management services in the client’s home or neutral setting as defined by program expectations and guidelines;
- Respond to phone referrals from defined social services agencies during normal business hours or while on-call as a backup to the Program Supervisor or Manager;
- Provide face-to-face time to each family based on risk level and guidelines;
- Provide the pre-defined amount of hours of in person services to each family weekly;
- Create and submit initial service, progress and termination reports to referring worker in accordance with the program’s timebound requirements;
- Conduct termination interview with each family during final session that summarizes progress and outlines plan for continued development;
- Complete client follow-ups after termination conference via home visits, telephone calls or written communications at routine intervals in accordance with contract guidelines;
- Conduct weekly meetings with the referring worker in accordance with time-bound program requirements to update, plan and discuss recommendations of the case;
- Attend weekly supervision meetings to consult on cases, to review case plan and direction and to evaluate client participation and progress;
- Attend and actively participate in weekly team meetings;
- Willing and able to be available to clients 24 hours a day and 7 days a week to include some evenings, weekends, and holidays, while also arranging the appropriate coverage, when needed;
- Attend internal and external training and apply newly gained knowledge in providing services;
- Keep abreast of community resources and refer families for support, as needed;
- Stay abreast of all agency, federal, and state regulatory requirements related to social services;
- Complete other duties as assigned.
- Bachelor's degree in any human services field or education, or two years of experience working with children and/or families and an associate degree or equivalent in human services or education;
- Must be able and willing to work some evenings, weekends, and holidays to meet the services needs of the program;
- Knowledge of child welfare and family preservation services;
- Familiarity with Motivational Interviewing and the 2Gen philosophy is preferred;
- Strong communication and interpersonal skills;
- Ability to work collaboratively with families and a multidisciplinary team;
- Ability to manage multiple tasks and prioritize workload;
- Proficiency in using computer software and databases for documentation and reporting;
- Excellent verbal and written communication skills;
- Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
- Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries;
- Subscription to and integration of the agency Statement of Faith and Mission Statement.
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