Delivery Manager

BetMGM
Jersey, NJ Full Time
POSTED ON 8/15/2023 CLOSED ON 8/16/2023

What are the responsibilities and job description for the Delivery Manager position at BetMGM?

Position: Delivery Manager
Location: Jersey City, NJ
Remote Status: Hybrid
Job Id: 2047
# of Openings: 1
Delivery Manager
Jersey City, NJ
About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor's "Best Places to Work".

About the Role
As CS Delivery Manager at BetMGM you will be responsible for delivery of internal CS projects within the established scope, budget and timeline, as well as participate in corporate projects.

You will work closely with all departments across the business and key decision makers such as CS managers, product owners, and technical teams. Delivery of projects must bring value to our customers and the business. You will work in CS Central team which is very supportive and committed to the Group's success.

The successful candidate will thrive in a dynamic, ever evolving marketplace and should possess a passion and flair for project management. Strong English language skills and a keen attention to detail are also necessary skills for this role.
Responsibilities
  • Develop project scopes and work packages by close work with requestors, knowledge experts and business owners
  • Manage project portfolios to track progress
  • Ensure resource availability and allocation
  • Deliver assigned projects on time and within scope and budget
  • Create project documentation
  • Communicate and maintain close relationships with stakeholders
  • Support corporate strategy and drive change
Essential Functions
  • Must be able to stand or sit and operate computers and other technological devices for extended periods of time
Qualifications
  • Understanding or previous working experience in customer services
  • Ability to deliver projects within deadlines and excellent time management
  • Knowledge of project management tools such as Microsoft Project
  • Good MS Office skills (Excel, Visio)
  • Great communication and interpersonal skills
  • Strong ability to organize yourself and result orientation
  • Critical thinking and creativity to find solutions
  • Understanding of software development process and release cycles
  • Willingness to travel
  • We seek individuals who are thrilled by challenge and consistently rise to it by performing in a fast-paced, innovative, and diverse environment that will result in a strong culture that promotes growth and development.
About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:
  • Believe in Your Game - Take your shot! There's a freedom to explore ideas usually only start-ups are lucky enough to experience.
  • Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.
  • Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.
  • Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.
What We Offer

As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more!

Gaming Compliance

Candidate must comply with and support the company's responsible gambling policies, procedures and initiatives.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

BetMGM LLC is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you.

If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.
Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

Pay Range: $58,080 - $79,860 per year
Apply for this Position

 

Salary : $58,080 - $79,860

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