Retail keyholder

Description :

Job Description for Keyholder

Position Overview :

We are currently seeking a responsible and reliable Keyholder to join our team. The Keyholder will play a crucial role in ensuring the smooth operation of our store by providing support to the management team, assisting with opening and closing procedures, and maintaining a safe and secure environment for our customers and staff.

Responsibilities :

• Assist in opening and closing the store, ensuring all security measures are followed
• Act as a point of contact for staff and customers in the absence of management
• Provide exceptional customer service, addressing customer inquiries and resolving issues promptly
• Support the management team in achieving sales targets and maintaining store standards
• Train and mentor new staff members, providing guidance and support as needed
• Ensure store cleanliness and organization, including restocking merchandise and maintaining displays
• Adhere to company policies and procedures, ensuring compliance with health and safety regulations
• Perform cashier duties as needed, accurately handling cash and credit transactions
• Assist with inventory management, including receiving shipments and conducting regular inventory counts

Qualifications :

• High school diploma or equivalent
• Strong customer service skills and the ability to effectively communicate with customers and staff
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Basic computer skills, including proficiency with point-of-sale systems
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Must be able to lift and carry up to 50 pounds

We offer competitive pay, opportunities for growth, and a supportive work environment. If you are a motivated individual with a passion for retail and excellent customer service, we encourage you to apply for the Keyholder position.

Requirements : Qualifications :

Qualifications : Education :

Education :

High school diploma or equivalent (some positions may require additional education or coursework in retail management).

Experience :

Previous experience in retail, with a focus on store operations and customer service.

Prior experience as a keyholder or in a similar leadership role is preferred.

Leadership Skills :

Strong leadership and supervisory skills.

Ability to motivate and guide a team to achieve sales and operational goals.

Communication Skills :

Excellent communication skills, both verbal and written.

Ability to effectively communicate with team members, management, and customers.

Customer Service :

A customer-centric approach with a commitment to providing excellent service.

Ability to address customer inquiries and concerns in a professional manner.

Organizational Skills :

Strong organizational abilities with attention to detail.

Ability to manage store operations, including inventory, cash handling, and opening / closing procedures.

Sales Focus :

Results-driven with a focus on achieving and exceeding sales targets.

Ability to drive sales through effective merchandising and upselling.

Problem-Solving :

Strong problem-solving skills to address issues related to store operations.

Ability to make decisions independently and resolve challenges as they arise.

Team Collaboration :

Ability to work collaboratively with team members and other departments.

Foster a positive and inclusive team environment.

Cash Handling :

Experience in cash handling and proficiency in operating a point-of-sale (POS) system.

Responsible for opening and closing the cash register.

Time Management :

Efficient time management skills to prioritize tasks and meet deadlines.

Ability to manage and delegate responsibilities to the team.

Adaptability :

Flexibility to adapt to changing priorities and store requirements.

Willingness to take on different tasks as needed in a dynamic retail environment.

Knowledge of Store Policies :

Familiarity with and adherence to store policies and procedures.

Understanding of safety and security protocols.

Training and Development :

Ability to train and develop team members on store procedures, product knowledge, and customer service.

Compensation details : 17-18.5 Hourly Wage

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Last updated : 2024-05-03