What are the responsibilities and job description for the Associate position at BidFTA.com?
Description
Pay: $15
Hours: Monday - Friday: 8am - 4:30pm OR Monday: 8am - 4:30pm & Tuesday - Friday: 10am - 6:30pm
Address: 41855 North Ridge Road, Elyria, OH 44035
Company Info
BidFTA.com is a rapidly growing online auction marketplace. Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 450k. BidFTA.com has partnered with the largest and most recognized retailers to provide creative and cost-saving liquidation solutions on their overstock, customer returns, discontinued products, and refurbished goods. As a result of these strong partnerships, we are able to provide our customers with an exciting, fun, and cost-saving way to bid and buy the products they love and need at up to 90% off of retail prices!
Job Description
Being an Associate is a crucial role here at BidFTA.com. They are responsible for creating a memorable experience by providing exceptional customer service and maintaining a safe and clean environment that encourages our bidders to return. Accuracy and efficiency is the cornerstone of our success as a business and being an Associate is one of the best ways to start out here at BidFTA.com. This position requires somebody who has a desire to directly impact the success of a business with their exceptional customer service, work ethic, and attention to detail. We’re a fast paced but casual work environment that’s moving into a new growth stage and need people who are excited and passionate about the work they do and the team they are part of!
Job Duties include but are not limited to:
- Welcome and answer customer questions about the auction pick up process
- Prepare for auction pickup by downstacking pallets and organizing items accordingly
- Offer friendly assistance to customers that need help finding their items
- Perform customer checkout procedures
- Maintain a clean, organized, and safe work environment
- Lot product: photograph, grade, and confirm accurate description of auction items
- Stay informed and adhere to BidFTA policies and procedures
Full-Time position with health, dental, vision, life, and disability insurance, Paid Time Off, and 401(k) with Company Match.
Requirements
- Friendly and helpful
- Willingness to engage with customers
- Excellent communication skills
- Ability to multitask, prioritize, and manage time effectively in a fast paced environment
- Detail oriented
- 18 years of age or older
- Ability to work quickly and efficiently
- Ability to work well as part of a team
- Proven history of strong work ethic
- Willingness to learn new things
- Adaptability to change
- Technological literacy - Experience using an IOS device (iPad) is a plus but not required training will be provided.
- Ability to work in a warehouse environment – Non temperature-controlled environment, lifting items/boxes overhead, standing for extended periods of time, squatting, ability to lift and carry up to 40lbs
