What are the responsibilities and job description for the General Manager position at Big Whiskey's American Restaurant & Bar?
Benefits:
Big Whiskey’s believes in taking care of its employees and offers the following benefits:
- 401(k)
- Employee discounts
Big Whiskey’s believes in taking care of its employees and offers the following benefits:
- Health, Dental and Vision insurance - Paid by employer!
- 401k- 100% match on your yearly contribution
- Paid Time Off - 10 paid vacation days, use it, cash it, roll it
- Flexible Scheduling - Work with your store’s management team to create your ideal weekly schedule. We do require all managers to close at least 1 night a week.
- Shift Meals and Discounts - We know you want that buff dip, enjoy 1 free meal per shift worked and 50% your bill anytime you aren’t working
- Key Technology Pieces - Handwritten schedules and inventories are a thing of the past. We provide our managers with the latest technology to keep the paperwork light.
- Training and Support - You’ll receive the most comprehensive training we have to offer through your onboarding process from key members of our team. With open channels of communication and a home office located just minutes from your store, we are here to support you!
- Understand completely all policies, procedures, standards, specifications, guidelines, and training programs
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards
- Achieve company objectives in sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Make employment and termination decisions
- Fill in where needed to ensure guest service standards and efficient operations
- Continually strive to develop your staff in all areas of managerial and professional development
- Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner
- Ensure that all equipment is kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Oversee and ensure that the restaurant policies on employee performance appraisals are followed and completed on a timely basis
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor objectives are met
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures
- Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests
- Develop, plan and carry out all restaurant marketing, advertising, and promotional activities and campaigns
- 21 years of age
- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area
- Have knowledge of service and food and beverage, generally involving at least 3 years of FOH operations and/or assistant management positions
- Excellent communication and customer service skills
- Possess excellent basic math skills and have the ability to operate a cash register or POS system
- Be able to work in a standing position for long periods of time (up to 5 hours)
- Be able to reach, bend, stoop and frequently lift up to 50 pounds
- Be able to work in ALL areas of the store both FOH and BOH
- Stamina to work 50-60 hours per week
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