Service Admin

Bish's RV
Kalispell, MT Full Time
POSTED ON 10/3/2023 CLOSED ON 10/11/2023

What are the responsibilities and job description for the Service Admin position at Bish's RV?

What you'll do:

  • Work at service counter as service receptionist assisting in overflow of calls, reaching out to
    extended warranty companies and insurance companies
  • Assisting in customer follow up
  • Data Entry: diving into internal and external RO’s and inputting notes/contact updates and
    pictures. Communicating when items are missing with advisors and technicians, centralized
    warranty and parts
  • New Unit Check in: Check in new units and complete DAF forms Customer service updates
  • File and photo organization - filing paper copies of forms as well as uploading photos and documents into our Service system
  • Assisting with calculations of technician work time
  • Working effectively as a team with Service, Parts, Sales, and store leadership

What we're looking for:

  • Excellent verbal and written communication skills
  • Confidence in phone communication and multi-line phone use
  • The ability to work independently as well as in a team setting
  • Experience in event coordination
  • Strong computer and data entry skills
  • Strong knowledge of Microsoft Word and Excel
  • Ability to adapt in a fast-paced environment
  • An awesome attitude!
  • Neat, clean and professional appearance
  • High School Diploma or GED
  • Valid driver’s license with an acceptable driving record
  • Ability to pass a background check and drug test
  • Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers and co-workers

Who we are:

Bish’s RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.

We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results.

Perks:

  • Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
  • 401K with 5% match
  • Employee discounts
  • Company-paid life insurance
  • Gym membership reimbursement
  • Opportunities for advancement
  • Annual Incentive Trip for Top Performers
  • RV Borrowing Program
  • Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations. 

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