What are the responsibilities and job description for the Manager, Process Improvement/Project Management position at BJC HealthCare?
Additional Information About the Role
Overview
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Preferred Qualifications
Preferred Requirements
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
Overview
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.
Role Purpose
Manages continuous improvement/transformation project portfolios and other project portfolios. Utilizes project/program/portfolio management in combination with continuous improvement/transformation in organization operations in order to accomplish business objectives. Mentors and trains in project/program management and continuous improvement methodologies. Leads and directs the work of others. Familiar with a variety of the field's concepts, practices and procedures.
Responsibilities
- Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
- Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
- Supports benchmark activities by identifying appropriate organizations and standards for comparison, and ensuring that benchmarks are appropriately compared with peer organizations.
- Provides direct line leadership to the program staff whose responsibilities are to support excellence and continuous improvement initiatives in combination with project/program and portfolio management.
- Develops models that analyze the financial and operational impact of proposed continuous improvement initiatives in combination with operational and project efforts. Provides consultation to teams regarding "Leading Practices" in project management and continuous improvement approaches.
- Assists in establishing the methodology for the continuous improvement initiative, and maintains the chosen methodology by supporting team members in its use in combination with project/program and portfolio management infrastructures.
Minimum Requirements
- Bachelor's Degree - Business/Engineering/related
- 5-10 years of experience
- < 2 years of supervisory experience
Preferred Qualifications
Preferred Requirements
- Master's Degree - Business/Engineering/related
- 10 years of experience
- 5-10 years of supervisory experience
Benefits Statement
Note: not all benefits apply to all openings
- Comprehensive medical, dental, life insurance, and disability plan options
- Pension Plan*/403(b) Plan
- 401(k) plan
- Tuition Assistance
- Health Care and Dependent Care Reimbursement Accounts
- On-Site Fitness Center (depending on location)
- Paid Time Off Program for vacation, holiday and sick time
- Pension does not apply to Memorial Hospital, Memorial Hospital East, Alton Memorial or Parkland Health Center
Legal Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
Equal Opportunity Employer
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