Scrum Master II

Position: Scrum Master II Job Description: SUMMARY The Scrum Master is a servant leader and coach for an Agile team or a team on an Agile Release Train (ART). The Scrum Master is responsible for facilitating and guiding software development and conversion activities from feature refinement through solution implementation using a Lean Agile Framework. The individual in this role facilitates team-level or Program/ ART level processes, focuses on relentless improvement, oversees execution, identifies, escalates, and removes impediments so the team can reach its goals, manages risk, advocates for, and coaches the team on Lean Agile principles, coordinates as needed with other scrum teams and other ARTs, and communicates progress to stakeholders. This role typically involves extensive interactions with product development, technology solutions, service delivery and/or other cross-functional and shared services teams. RESPONSIBILITIES Exhibits Lean Agile leadership; advocates and coaches Lean agile practices and mindsets Acts as a servant leader to on and offshore the teams, driving the team to self-organize, self-manage, and deliver via effective lean agile practices Facilitates team-level ceremonies and/or Program/ART level meetings and events to support the delivery of business value Coordinates team preparation for ART events as applicable Ensures work items are tracked and visibility maintained for the team and/or ART via program boards and other information radiators Generates reports and metrics to assess progress, performance, and improvement opportunities Conducts release management functions in support of related activities, as applicable Eliminates impediments to team progress Guides team on identifying, classifying, mitigating, and escalating risks Works with technology and business to ensure strategy and execution alignment Works with the Product Owner (PO) and/or Product Manager (PM) to ensure product backlog Features and User Stories are prioritized by the PO/PM and maintained by the team Serves as liaison between technical and non-technical teams to ensure targets and requirements are met Provides feedback and coaching to the team and less experienced Scrum Masters Enables organizational effectiveness by identifying process gaps or areas for improvement and recommending and implementing solutions Performs additional related duties as assigned MINIMUM REQUIREMENTS Bachelor's degree or the equivalent combination of education, training, or work experience Requires 3 years of experience working as a Scrum Master or Project Manager OR a combined 5 years of experience in those roles and/or other Agile roles including Product Owner, Business Analyst, Business Systems Analyst, Developer, Tester PREFERRED QUALIFICATIONS Adequately trained and knowledgeable in agile work management standards, activities and key metrics required at the team level Scrum Master trained At least one Agile Certification (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM), Scaled Agile Framework Practitioner (SAFe-SP)) SAFe Scrum Master Certification is highly preferred Azure DevOps experience or other work management tool experience Experience managing deliverables and generating team reports and metrics; uses metrics to lead the team in identifying improvement opportunities Ability to work with all levels of organizations and various personalities to keep teams focused on delivery Experience as a Coach or Scrum Master for distributed teams; ability to coordinate work for geographically dispersed/remote teams Skilled in the use of negotiation techniques to reach agreement when there are widely differing viewpoints Demonstrated ability to drive results through collaboration Excellent verbal and written communication skills with the ability to present information to any audience Ability to set clear expectations, manage team performance and build high morale among team members Black Knight product knowledge, mortgage, and financial services experience preferred Black Knight carefully considers multiple factors to determine compensation, including a candidate’s education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan EEO Statement: Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. Location: Jacksonville, FL Time Type: Full time The Industry’s Leading Provider of Technology, and Data and Analytics Solutions Black Knight is a mortgage and finance industries’ leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the entire loan lifecycle. Black Knight is the provider lenders and servicers rely on to support their strategic goals and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership. We promote a culture of continuous learning and growth by providing unrivaled leadership, learning and training opportunities in an energizing environment that helps our employees learn new skills and advance in their careers. Learn more about out employee benefits > Black Knight is committed to giving back to the communities where we live and work. Whether we donate time or funds, we are unified in our commitment to helping those in need. Learn more about our community involvement > We realize our individual differences strengthen us collectively, which is why we are committed to promoting both diversity in the workplace and a business culture that is representative of the unique values, opinions and needs of our employees, clients and communities. Subscribe >>