What are the responsibilities and job description for the Front of House Team Member position at Black Box Management Group?
About LOOK:
Brought to you by the original founder of in-theater dining with over 20 years of experience, we are thrilled to announce our rapidly growing new brand—LOOK Dine-In Cinemas! We seamlessly integrate movies with excellent food and the newest technology to deliver guests with our signature uninterrupted theater experience! LOOK will be welcoming millions of visitors each year so get ready for high volume, great energy and incredible career path opportunities! We want to ensure every guest and teammate has an incredible experience and is excited to come back for more!
Job Summary:
Are you an upbeat, vocal individual with a passion for movies and entertaining people? Look no further! We are seeking upbeat and personable Front of House Team members to join us at LOOK! As a FOH teammate, you will be the face of our brand, providing outstanding customer experiences and ensuring our guests have an unforgettable time at LOOK! Join us in creating a welcoming and enjoyable environment where movie lovers can indulge in excellent food and entertainment!
What You'll Do:
• Embody and uphold the company's Core Values, Code of Conduct, and Operational Guidelines
• Take ownership for all guest interactions and prioritize the overall guest experience
• Greet and welcome guests with passion
• Assist guests in using the OneDine system for ordering
• Be knowledgeable about menu items and provide recommendations
• Maintain cleanliness standards in the venue, including theater seats, handrails, and tables
• Stay informed about the films and events playing in our theaters
• Resolve guest issues with the support of the management team
• Cultivate an encouraging and collaborative working environment with all LOOK team members
• Enforce alcohol, food, safety, and sanitation regulations
What You'll Need:
• A genuine passion for providing outstanding guest service
• Excellent vocal and motivational skills to engage with guests and encourage your team
• TABC certification and a Food Handler's license
• Ability to lift up to 50 lbs
• Capability to stand for 6 to 9 hours at a time
• Availability to work flexible shifts, including nights, weekends, and holidays
Benefits:
• Competitive compensation package
• Enjoy complimentary delicious food and watch movies on the big screen for free!
• Make a positive impact on your team's lives and build memorable guest experiences in the company of happy and hardworking individuals
Equal Opportunity Employer:
The Company will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.
