Casino General Manager

SUMMARY: Responsible for the overall direction, administration, and coordination of all activities of the Casino (and Resort where applicable), in accordance with the policies and objectives established by TEDA Inc. and the Casino, with the ultimate objective of providing the maximum profit, and return on investment.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Develops and directs policies and plans for the establishment of management and operational objectives for the organization, including the annual budgeting process.
• Sets objectives and strategies for the future growth, expansion and sustainability of the Casino (Resort) operation.
• Directs and coordinates the overall activities and operations of the Casino (Resort) to meet the requirements of the Company’s Mission Statement.
• Ensures, through on-going training and personal example, a maximum level of excellent Guest service and satisfaction is achieved and maintained throughout the property at all times.
• Maintains appropriate Management staffing levels for the Casino by interviewing, selecting, evaluating, promoting, disciplining, and separating as needed.
• Regularly reviews and evaluates departmental performance, working with Executive Management and department heads, to take the appropriate steps necessary to resolve unsatisfactory results or conditions.
• Facilitates the flow of information throughout the property, and develops effective corporate procedures and controls to ensure maximum efficiencies in all areas of the business.
• Reviews departmental reports, addressing potential conflicts and/or misinformation.
• Represents the Casino (Resort) with integrity and professionalism at all times, both within the organization and outside community.
• Performs other duties as required

Mandatory Requirements:

• B.S. or M.A. or equivalent number of years of experience in the hospitality/casino industry.
• Minimum of 10 years Management experience with at least 5 years at an executive level.
• Must possess excellent communication skills and effective public speaking skills.
• Must possess exceptional leadership skills.
• Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents. Ability to respond to common inquiries and correspondence from Guests, regulatory agencies, or members of the business community.
• Strong working knowledge of the Tribal/State Gaming Compact, with compliance of all regulatory requirements necessary for the proper and legal operation of the Casino.
• Ability to write speeches and articles for publication that conform to a prescribed style and format.
• Ability to effectively present information to senior management, the TEDA Board of Directors, and Tribal Council when necessary.
• Must possess a high level of confidentiality at all times.
• Must be able to communicate proficiently in English
• Must be able to pass a mandatory drug test
• Must be able to obtain a valid gaming license
• Must provide evidence of employment eligibility in the U.S.

Physical Demands:

• Must be able to lift 25 pounds and occasionally more with assistance.
• Must be physically able to perform all job requirements.

Work Environment:

• Must be able to work in a non-smoke free environment.
• Must be able to work in a noisy environment.
• Must be able to work all shifts, weekends, holidays, and special events.