Guide

Job Details

Job Location : Blackberry Mountain - Walland, TN

Position Type : Seasonal

Salary Range : Undisclosed

Job Shift : Day

Description and Qualifications

Set amongst 5,200 acres in the Smoky Mountains of Tennessee, Blackberry Mountain combines the legendary hospitality and luxury of Blackberry Farm with expansive opportunities for adventure, exploration and connection - all in pursuit of a well-lived life.

The Ropes Course Guide will lead guests on an inspiring and educational journey through the trees on Blackberry Mountain's Canopy Course and be responsible for all course inspections required to meet industry standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned.

• Lead guests on guided Canopy Course Adventures
• Maintain trails and grounds accompanying the Canopy Course
• Perform required inspections of all equipment as scheduled
• Perform required inspections of course components as scheduled
• Teach our guests about the plant and wildlife of the Mountain
• Teach our guests how to operate all equipment involved in the Canopy Adventure
• Transport guests to desired locations when necessary
• Display proficiency in rescue procedures

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members, Managers and interact with our guests.

EDUCATION and / or EXPERIENCE

• Past experience operating a ropes course is strongly preferred
• Familiarity with ropes, carabiners, harnesses, and other climbing gear
• Must be certified in First Aid and Wilderness First Aid

LANGUAGE SKILLS

• Excellent verbal communication skills
• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

Able to perform basic math computations

REASONING ABILITY

• Must be able to resolve any issues regarding guests in relation to the program
• Must be able to exercise judgment and make decisions based on safety, job knowledge, and awareness of company goals
• Able to remain calm and make quick decisions in an emergency rescue scenario

PHYSICAL DEMANDS

• While performing this job the employee must be comfortable working at height in the trees
• Employee will be wearing a harness for several hours at a time during their shift
• Working with various power tools including but not limited to chainsaws, drills, etc.
• Excellent physical dexterity and fine motor skills to operate all gear in a variety of weather conditions
• Must have the ability to use hands for utilization of ropes and equipment to meet all climbing and safety needs, including tying of knots, adjusting harnesses, operating carabiners, and other equipment
• The employee is required to reach with hands and arms, climb or balance including occasional spotting
• Must be prepared for other demanding physical challenges, including hiking and carrying heavy loads
• Must be able to consistently lift up to 45 lbs. and occasionally up to 75 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Must be able to be on feet for long periods of time
• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• 5,200 acres of Blackberry Mountain, including steep terrain and unmarked trails
• Must be able to work outside in all weather conditions

About Blackberry

Blackberry Farm and Blackberry Mountain are joined together with our core belief that our teams are at the heart of all we do.

At Blackberry, we see ourselves as family, focused on our 18 foundations uniting us in our mission to support Legendary Hospitality, Memorable Experiences, and Generational Sustainability.

Blackberry Mountain provides a world-class hospitality experience for our guests. Our attention to every detail, impeccable service, unique activity offerings, and outstanding cuisine has helped Blackberry Mountain earn its pedigree as one of the most celebrated small luxury resorts in the world.

Blackberry Mountain is an Equal Opportunity Employer.

Last updated : 2024-05-30