Event Coordinator

The Event Coordinator is responsible for ensuring small to medium internal events and group functions - such as concerts, holidays, corporate retreats, family gatherings and other private group gatherings - are executed in a flawless manner always keeping the guests satisfaction the number one priority. The ideal candidate is detail-oriented and highly organized, with a hospitality mindset and possesses the skills to perform the essential job responsibilities below.

Internal Events: Events that Blackberry puts on that leisure guest book into ex. Food & Wine events, Enrichments events, Holidays, Concerts.

Groups: Guests gathering at Blackberry for a contracted private event - ex. corporate retreat, family reunion, wedding, leisure group.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Manages internal events and/or groups, typically small to medium in size
• Supports Event Managers for larger programs
• Works weekends, holidays and nights throughout the year as necessary to assist with onsite programs
• Manages all program logistics through the planning process, execution, and billing- including, room blocks, event tracking, activity bookings, meals, meetings, special needs, tracking meeting/dining room reservations, billing and post-event reporting
• Acts as primary contact for event guest personalities, vendors, group planners and internal department heads, both in planning and on-site
• Arranges travel, logistics and any other necessary details for internal event personalities
• Creates resumes, agendas, rooming lists, transportation manifests and activity lists
• Communicates program requirements and logistics to all operational staff
• Creates and sends final invoices for group billing, and provides backups for disputed items
• Bills for procedures for internal events including P&L and G&L processes
• Executes internal events within guidelines of budget
• Works with Marketing and Reservations teams to drive bookings for internal events
• Crafts experiences for groups that will create a memorable program and works towards revenue goals
• Creates and maintains various reports for groups and internal events to track profitability, expenses and revenue
• Supports tasks in regards to the Blackberry Year. Includes drafting, finalizing and sending personality agreements, editing copy and content, organizing all guest personality contact information, keeping all calendars up to date, reserving all venue spaces in Active Networks, ensuring continuity between operating systems and final Blackberry Year agendas and calendar and more

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members, Managers and interact with our guests.

EDUCATION and/or EXPERIENCE

• College degree or equivalent experience in event coordination preferred
• Hospitality industry experience is required

COMPUTER SKILLS

• Must be proficient in Microsoft Windows, Word, Excel, PowerPoint, Outlook
• Experience with Opera, Active Networks and Open Table preferred

LANGUAGE SKILLS

• Must have excellent verbal & written communication skills
• Must be able to communicate effectively with guests, managers and team members

MATHEMATICAL SKILLS

• Knowledge of basic accounting principles required for reporting, statistics and budgets

REASONING ABILITY

• Must be able to make sound business decisions in regards to sales and customer requests
• Must be able to accomplish tasks in a timely manner and manage multiple projects

PHYSICAL DEMANDS

• 80% computer and phone work at a desk
• 20% on-property management including some physical demands with the movement of event décor, furniture, etc.
• Must be able to sit for long periods of time, work extensively on the computer and phone while multi-tasking to complete daily responsibilities
• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• General office
• Nights and Weekends required as necessary
• 4,200 acres of Blackberry Farm property
• 5,200 acres of Blackberry Mountain property

Blackberry Farm and Blackberry Mountain are joined together with our core belief that our teams are at the heart of all we do. At Blackberry, we see ourselves as family, focused on our 18 foundations uniting us in our mission to support Legendary Hospitality, Memorable Experiences, and Generational Sustainability.

Blackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that has always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether theyre seeking the thrill of adventure, the relaxation of a spa immersion or quality time around the table enjoying celebrated cuisine.

Blackberry Farm is an Equal Opportunity Employer.