Transitional Housing Case Manager

Transitional Housing Case Manager

GENERAL SUMMARY: Under the general supervision of the Director of Residential Services and according to established policies and procedures, has primary responsibility of case management of families for Transitional Housing Program.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

1. Conducts activities necessary to enroll and support individuals and their children in the Transitional Housing program. Records necessary information, explains resident rules, tours units, distributes necessary items, and initiates engagement activities.

2. Responsible for implementing transitional services to individuals and families who are leaving the Safe Home or other living arrangement. Assist in developing long term plans for economic stability through employment and/or job training program. Assess aptitudes, interests, specific financial needs and progress and help clients set realistic goals and timelines.

3. Provide crisis intervention, advocacy and support to individuals and families in the Transitional Housing Program. Assist in identifying immediate and long term needs, reviewing options and maintaining updated individual plans; makes referrals as necessary.

4. Maintain demographic statistics on residents in Transitional Housing Program and compile weekly and monthly reports through data entry.

5. Conducts community outreach and information sessions, including presence at local community events.

6. Represent agency at various local housing providers meetings as needed.

7. Facilitate workshops on budgeting and individually set budget plans with heads of household.

8. Facilitate weekly meetings as intervention, life skills and workforce development activities.

9. Responsible for maintaining donations and inventory of donations received in conjunction with other Case Managers.

10. Assist in obtaining rental units, securing lease agreements and conducting unit inspections.

11. Research and create links with established local and statewide employment and housing resources such as job banks, businesses, adult education programs, housing authorities, statewide housing organizations, etc.

12. Responsible for receiving, and screening all referrals. Assists with eligibility process and appropriateness for Transitional Housing.

13. Additional duties necessary for the efficient operation of the agency may be assigned.

SKILLS AND ABILITIES REQUIRED:

1. A high level of interpersonal skills to provide support and assistance to clients.

2. Verbal communication skills to represent agency.

3. Commitment and sensitivity to issues related to the needs of families in crisis, particularly those affected by domestic violence.

4. The ability to appropriately and effectively deal with stressful situations.

5. The physical ability to lift heavy items.

WORKING CONDITIONS:

Work environment is often noisy, with more than average exposure to communicable disease (colds, flu, COVID-19 etc.).

Work involves in-state travel to provide weekly outreach visits to clients. A valid driver’s license and automobile insurance is required.

MINIMUM EDUCATION AND EXPERIENCE:

A combination of education and experience demonstrating acquisition of the skills and abilities required.

Bachelor's Degree in a related field is required.

Bilingual ability in English/Spanish preferred.

This job description is intended to describe the general nature and level of work performed; the Principal Duties and Responsibilities are a representative, but not exhaustive list of duties performed.

Job Types: 2 Full-time / 10AM-6PM shift and 12PM-8PM shift

Job Type: Full-time

Pay: $36,075.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person