What are the responsibilities and job description for the Front End Manager position at Blain's Farm & Fleet?
At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance.
As a family-owned retailer we take pride in offering a competitive benefit package designed to support you and your life. It is one of the reasons we have been named a Forbes Best Employer for four consecutive years!
- All major Holidays off
- We provide development to help you grow your career
- Associate discount
- Internal recognition programs that support an engaged workplace
- Profit Sharing
- 401 (K) with company match
- Competitive base pay with annual merit raises based on performance
- Saturday & Sunday weekend premium pay $2.50 per hour
This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service. Additional responsibilities include, but are not limited to the following:
- Provide policy and procedure support and training for front-end store operations.
- Respond to customer service complaints regarding front-end store operations.
- Develop and maintain procedure and policy documentation for front-end store operations.
- Provide in-store front-end training and support for new store openings.
- Provide in-store training for workforce management systems.
- Assist Accounting and Payroll with store issues as needed.
- Train all cashier functions including, customer service, Best and Sales etc.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
- Assist with intra and inter-department projects and responsibilities as assigned.
- Attend Grand Opening events and assist as appropriate.
- Provide store support for workforce management systems.
- Candidates must have three to five years of retail experience
- Strong communication, both verbal and written
- Ability to work with confidential information
- Able to work evenings when needed and at least every other weekend
- Able to pass pre-employment drug screening and background checks
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