Dispensary Manager

Qualifications:

• 1-2 years management experience
• 6 to 12 months of dispensary experience (Preferred)
• Knowledge on Metrc and Seed to Sale software

Essential Duties and Responsibilities:

• Adhere to all cannabis state-specific regulations and laws, execute and enforce compliance efforts.

• Responsible for running and completing daily sales reporting.

• Responsible for maintaining quality customer service by establishing and enforcing company standards, handling customer inquiries, and resolving any complaints.

• In conjunction with Human Resources, oversee the recruiting, interviewing and hiring process to build a team to deliver superior customer service and patient care.

• Oversee dispensary environment and key business indicators to identify problems, concerns and opportunities for improvement in order to provide coaching to the team and take action to achieve operational goals.

• Responsible for coordinating inventory audits, assessments of productivity, and of new merchandise in partnership with other departments.

• Establish a schedule for the retail staff on a regular basis including team member time-off.

• Maintain a positive attitude and instill the same in others to promote teamwork.

• Manage through challenging events to keep dispensary operating above standard.

• Participate in ongoing education and professional development opportunities.

• Manage with integrity, honesty, and knowledge that promotes culture, values and the culture of Blazed.

• Coordinate and partner with the Marketing Department to analyze metrics and recommend future opportunities.

• Give authorization to a second party and act as witness to employee discipline as well as terminations.

• Supervise the daily operations of the retail store including product orders, cash handling, financial reporting, customer communication, patient education, and building and managing an effective team.

• Provides observations to assist with employee performance reviews.

• Responsible for coordinating operations, merchandising, staffing, training, rewards, discipline, and employee evaluations for the store.

• Provide relief to other employees in any position.

• Responsible for securing the facility when closed, maintaining the secure alarm codes and safe codes.

• Create and sustain vendor relationships.

• Train, develop, coach, encourage, and champion all staff members.

• Develop and lead daily, and monthly team meetings.

• Responsible for utilizing management information tools and analyzing financial reports to identify and address trends and issues in store performance.

• Provides access to third-party vendors for cleaning, maintenance, etc.

Knowledge, Skills and Abilities Required

• Proficiency using Google applications.

• Good interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.

• Detail oriented with an eye on process optimization.

• Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.

• Must have the ability to push, pull, or lift a minimum of 20 pounds if relevant to job duties listed above.

• Throughout extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the work day. Must be capable of working in front of a computer for extended periods of time based on job duties listed above.

• Knowledge of office management systems and procedures.

• Ability to manage and prioritize responsibilities and a strong sense of urgency multiple projects , such as; priorities and meet deadlines, strong conflict management skills.

• Experience with frequent interaction with customers, fulfilling the requests of customers, and taking responsibility for addressing customer issues, questions or suggestions.

• If necessary, ability to work 7 days per week (including holidays) and to be flexible with schedule.

• Experience in leadership/people management roles in a retail, hospitality, and/or sales setting is required-or equivalent

• Cannabis experience strongly preferred

Job Type: Full-time

Pay: $35,000.00 - $42,000.00 per year

Schedule:

• 10 hour shift

Supplemental Pay:

• Bonus pay

Work Location: One location