What are the responsibilities and job description for the Pharmacy Agent Trainee (Data Entry) position at Blink Health?
Responsibilities:
- Enter pharmacy related data as necessary to verify accuracy and completeness of information and proactively seek additional sources when necessary to meet data entry requirements for our pharmacy operations team
- Work to resolve common data entry issues with internal stakeholders
- Strive to meet and exceed structured performance targets.
- Document all process information and data discovery according to operating procedures
- Utilize Knowledge Base materials as a foundation for resolving inquiries
- Maintain confidentiality of patient and proprietary information
- Develop a working knowledge of company related security and privacy practices.
- Participate in continued education on product changes, new features and product launches
- Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Location/Hours
- Full time, On-site role in Robinson Township (Pittsburgh )
- Shifts: 10am-6pm OR 9am-5pm EST Mon - Fri , with one full week of 12pm-8pm every 2 months
- Need to be open to rotating Saturday shifts
Benefits
- Medical, dental, and vision insurance plans that fit your needs
- 401(k) retirement plan
- Daily meal stipend for onsite marketplace
- Pre-tax transit benefits and free onsite parking
- $18 per hour rates to start
Requirements:
- Healthcare/science background required
- High school diploma or GED required
- Customer service experience preferred
- Desire to work in a customer/patient-centric role
- Strong verbal and written communication skills
- A passion for providing top-notch patient care
- Strong technical aptitude and ability to learn complex new software
Salary : $18
