Quality Supervisor

Overview

Join Blommer!  We offer HEALTH & DENTAL BENEFITS DAY 1 OF HIRE!  Blommer understands that our employees are our biggest assets. With this in mind we offer a generous benefits package, tuition reimbursement and 10 pounds of free chocolate for your birthday! Blommer has been providing delicious, high quality chocolate and cocoa products to customers since 1939. Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life!

Available Shifts:

• 1 – 4a through 4:15p
• 2 – 4p through 4:15a
  • *On 2,2,3 rotation

JOB SUMMARY:

The Quality Supervisor is responsible for leading all aspects of quality assurance and quality control programs of the plant. This includes compliance with health & safety regulations, Blommer Chocolate safety policies, audits, quality assurance oversight, customer satisfaction, relationships with other areas, vendors and laboratories. This “hands on” role will ensure that quality standards are met by conducting appropriate testing methods and procedures.

Responsibilities

• Accountable to communicate and ensure compliance with all Health and Safety Act & Regulations, Blommer health & safety policies and procedures, and Good Manufacturing Practices (GMP) requirements
• Maintain all quality programs and ensure they are kept up to date
• Document standard work instructions for routine and repetitive tasks and provide to team members responsible for completing the tasks
• Validate product quality through instrumentation testing & physical testing of raw materials, in process material and finished goods, as well as use of outside laboratories
• Maintain and evaluate operation of all laboratory equipment and spare parts inventories
• Maintain detailed and accurate records of all incoming materials, daily test results and all out going shipments
• Work with all levels of management to achieve and maintain the British Retail Consortium (BRC) certification
• Maintain a thorough understanding of each production process and products, including components and functions
• Understand the critical success factors of each process, diagnose and resolve critical and chronic problems
• Establish effective vendor relationships with outside laboratories and maintain appropriate service / maintenance agreements on all lab equipment
• Foster strong relationships between lab and other departments personnel (and others as required) utilizing a team / customer-based approach
• Ensure effective written and oral communication within the lab team and user departments
• Create a sense of urgency and ownership within the lab team related to the achievement of production targets and project completion
• Assist in all necessary third-party audits and ensure that corrective action lists are communicated to the appropriate departments for review
• Complete all customer questionnaires, assist with customer audits and provide feedback on corrective actions lists
• Communicate with customers on complaints about our products and work with other department to form corrective action plans to prevent further occurrences
• Ensure appropriate budgetary / spending controls are in place and being applied
• Maintain key performance indicators (KPIs)
• Operate within the Blommer core values of respect and care for others

  Note: The employer reserves the right to change or assign other duties to this position

Qualifications

• Bachelor’s degree or equivalent experience in Food Science or related field
• Association for Supply Chain Management (APICS) Certified in Production and Inventory Management (CPIM) and/or Certified Supply Chain Professional (CSCP) certificate preferred
• 5 years of laboratory experience, including 2 years in a supervisory role
• Knowledge of GMP and FDA HACCP is essential
• Significant knowledge base in the area of Lean and 5S Lean Manufacturing Methodology preferred

Blommer Chocolate Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.