Product Manager

Ask Yourself

• Are you a passionate and curious go-getter that wants the opportunity to make an impact in a high-growth and fast-paced SaaS company?
• Are you excited about helping nonprofits reach, engage and retain the donors they depend on to achieve their vision for a better world? 
• Does your company have a philanthropic mascot (Blossom the Orangutan) that oversees their Industry leading customer retention rate and stellar NPS scores? 

If you answered yes to those first few questions then you may be just what we are looking for in our next Product Manager!

The Company

• Through acquisition, Kindful and Bloomerang have joined forces in supporting tens of thousands of non-profit professionals globally. Our stand-out team of 270 employees believes in the value of life with a mission, and they take great pleasure in helping passionate charities make smart decisions that help them reach out, grow, and thrive through easy-to-use software. Together, we’ve created the highest-rated fundraising/donor CRM platform on the market and we are excited for the opportunity to add people like yourself to our best-in-class culture. 

The Role

• The Product Manager will lead the payments product roadmap and will oversee the product development lifecycle of Payment functions and products. This role will be responsible for product planning and execution throughout the product lifecycle including: market research, competitive research, defining product vision and roadmap for payments capabilities and products, creating and prioritizing product requirements, and working closely with engineering and other areas of the business to ensure product goals are met. 

Duties/Responsibilities

Product Strategy/Vision/Roadmap

• Collaborate with executives and other team members to craft a compelling roadmap that balances the company’s strategic goals and objectives with the customers’ needs
• Lead a team to develop high quality, market leading payment capabilities while driving execution of the product strategy from concept to launch and maintenance 
• Gather and manage customer product feedback including the features portal
• Research product problems and solutions with customers
• Develop an understanding of the competitive landscape related to competitors’ payments functionality
• Identify and track product plans and progress against key business and work type allocation goals 

Requirements/Release Planning

• Define high quality requirements for the engineering and design teams
• Actively manage/prioritize the product backlog 
• Manage release planning to establish timing expectations, working closely with engineering teams
• UAT for payment product capabilities to ensure quality and adherence to requirements

Understanding of Product/Product Communications

• Serve the company and customers as an expert on the product
• Be an evangelist for products including presentations and product demonstrations
• Work closely with Product Marketing to provide product expertise in development of positioning and marketing programs to drive usage and education
• Collaborate on internal and external training plans, delivery methodologies, and content
• Partner with customer teams to provide excellent post-sale experience   

What Does It Take

• 5 years in software product management in SaaS company using an Agile methodology
• Payments experience a plus
• Experience with data driven product design and roadmapping; defining, launching, and managing successful technology products
• Strong technical acumen and strong analytical skills
• Good communicator; comfortable presenting in front of audiences
• Highly detail-oriented and intellectually curious

Benefits 

• Health Insurance: Medical, Vision, Dental, FSA, HSA
• Paid Parental Leave: For time spent with your little one
• 401K with Match: To help you save for the future 
• Wellness: You'll have access to a free subscription to Headspace, a free weekly yoga class taught via Zoom, and a kitchen stocked with snacks and coffee. 
• Time Away: PTO, Flex Days, Volunteer Days, 13 Paid Holidays 
• Equipment: We ship everything to your front door

Location 

This is a full-time, permanent position, either fully remote or based in our Indianapolis HQ. We do not offer Visa sponsorship or relocation assistance at this time. 

Registered States

We are currently registered to employ in the following states: Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Massachusetts, Minnesota, Michigan, Nebraska, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

Accommodations 

Applicants with disabilities may contact careers@bloomerang.com to request accommodation in completing an employment application.

Posting Statement 

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Bloomerang does not accept agency resumes or partnerships at this time.