Full-Time Chiropractic Patient Experience Coordinator

Job Title: Chiropractic Patient Experience Coordinator

Location: Cumberland, WI & Rice Lake, WI

Hours:

Mon, Tue, & Wed: 8:30AM-12:30PM , 1:30PM-5:30PM
Thurs: 7AM-11AM, 1PM-5:45PM

Fri: 8AM-11AM

Rate:

PT: $22-$24/hr

Overview:

Are you passionate about health and wellness and excel in providing outstanding customer service? At Blue Hills Chiropractic, we're seeking an enthusiastic and dedicated individual to join our team as a Chiropractic Patient Experience Coordinator. In our dynamic and vibrant clinic, we empower families to live their healthiest lives, and we need someone who shares our commitment to exceptional chiropractic care. If you have a warm, welcoming demeanor, a knack for fostering positive relationships, and a talent for creating a collaborative, laughter-filled environment, you could be the perfect fit for our team. We value individuals who are team players, have a great sense of humor, and are eager to contribute to our positive clinic culture, focusing on chiropractic wellness and superior patient experiences.

Responsibilities:

Patient Engagement:

• Greet and welcome patients with a warm and friendly demeanor.
• Assist in patient check-ins and appointments scheduling.
• Ensure a positive and comfortable experience for all patients.

Administrative Support:

• Manage front desk activities, including phone calls and inquiries.
• Maintain accurate patient records and update information as needed.
• Assist with billing and patient account related tasks

Team Collaboration:

• Work closely with chiropractors and support staff to enhance patient care.
• Foster a team environment promoting collaboration and camaraderie.
• Participate in team meetings and contribute to the overall clinic goals.

Passion for Chiropractic Wellness:

• Demonstrate genuine enthusiasm for chiropractic principles and practices.
• Educate patients about the benefits of chiropractic care and wellness.

Customer Service:

• Handle patient concerns or inquiries professionally and efficiently.
• Strive to exceed patient expectations by providing excellent customer service.

Qualifications:

• Previous experience in a customer service or administrative role is preferred.
• Knowledge or interest in chiropractic care and wellness.
• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude, team player, and a sense of humor.
• Very comfortable with children and the chaos they bring to life

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 28 – 36 per week

Benefits:

• Employee discount
• Gym membership
• On-the-job training
• Paid orientation
• Paid time off
• Paid training
• Retirement plan
• Wellness program

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Application Question(s):

• Please tell us why you would be ideal for this role.

Ability to Relocate:

• Rice Lake, WI: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $24