Busser

Blue Lake Casino &Hotel

POSITION DESCRIPTION

MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY

Job Title : Busser

Department : F&B Kitchen

Reports To : Shift Supervisor

FLSA Status : Non-Exempt

Prepared By : Human Resource Manager

Revised Date : May 14, 2013

Approved By : Food & Beverage Manager

Approved : May 14, 2013

Position open until filled.

JOB SUMMARY

Facilitate food service. Clean tables, carry dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes;

supply service bar with food, and serve water, butter, and coffee to patrons.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Clean and polish counters, table tops, chairs / booths, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors.
• Clean up spilled food, drink and broken dishes, and remove empty bottles and trash.
• Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning.
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
• Stock cabinets and serving areas with condiments, and refill condiment containers as necessary.
• Locate items requested by customers.
• Replaces soiled table linens and sets tables with silverware and glassware.
• Makes coffee and fills fruit juice dispensers.
• Other duties may be assigned.

Promotes the following within the department and among all Team Members :

• Creates an atmosphere of FUN for all casino guests.
• Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.
• Maintains a professional departmental, company and community reputation.

Blue Lake Casino & Hotel requires Team Members, on a continual basis...

• To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
• To maintain a professional departmental, company and community reputation.
• To enforce performance standards, policies and procedures as they relate to the department.
• To maintain a consistent, regular attendance record.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

High school diploma or general education degree (GED); one to three months related experience and / or training preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to speak effectively before groups of customers or Team Members of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

SPECIFIC SKILL AND KNOWLEDGE REQUIRED

• Technical Skills - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance.
• Oral Communication - Listens and gets clarification; Responds well to questions.
• Written Communication - Able to read and interpret written information.
• Teamwork - Contributes to building a positive team spirit.
• Ethics - Treats people with respect; Inspires the trust of others.
• Organizational Support - Follows policies and procedures.
• Professionalism - Reacts well under pressure; Accepts responsibility for own actions.
• Quality - Demonstrates accuracy and thoroughness.
• Quantity - Works quickly.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance / Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction.
• Initiative - Volunteers readily; Asks for and offers help when needed.

OTHER SKILLS AND ABILITIES

Impeccable presentation and manners.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must maintain a valid and current Blue Lake Gaming License.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

The Team Member is frequently required to climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.

The Team Member must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an Team Member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

extreme cold and extreme heat. The noise level in the work environment is usually loud.

Last updated : 2024-06-25