Field Technician

Join an amazing team of telecommunication professionals! Bluebird Network is the premier Mid-west fiber and data solutions provider, with over 20 years of success in the industry. Bluebird is growing and seeking experienced, skilled telecom field technicians. We are an equal opportunity employer and encourage all qualified techs to apply.

To ensure the safety of all Bluebird team members, Bluebird is requiring that new team members starting after 1/4/2022 be fully vaccinated prior to beginning employment with Bluebird or agree to a schedule to become fully vaccinated as a condition of their employment.

You are considered fully vaccinated:

• Two weeks after your second dose in a two-dose vaccine series, such as the Pfizer (now marketed as Comirnaty) or Moderna vaccines, taken with at least the minimum recommended intervals between doses. This includes "mix and match" doses of two different two-dose approved vaccines.
• Two weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen (J&J) vaccine.
• Two weeks after completing the full recommended series of a vaccine listed for emergency use by the World Health Organization (WHO), such as the Astra-Zeneca vaccine (a two-dose vaccine).

Please note a booster dose of the vaccine is not currently required to be considered fully vaccinated.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the team member selection process, please direct your inquiries to Human Resources at hr@bluebirdnetwork.com.

To provide installation and maintenance support for BBN’s network. This position is responsible for the installation/provisioning, maintenance, and monitoring of network equipment and services. This includes, but is not limited to Cisco SONET Nodes, ADTRAN 2800/2820 Multiplexers, Cisco and Alcatel Lucent Routers, Switches and NIDs, Performance Technologies STPs, MetaSwitch switching platform, and ADVA DWDM systems.

PRINCIPAL ACCOUNTABILITIES:

1. Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
2. Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers. This could include structured wiring, NID installation and the addition of pluggable cards and jumpers at the Bluebird Network locations.
3. Provide proper documentation of BBN’s network (Site Audits, and Inventory Databases).
4. Provide installation, test and acceptance for nodes and collocations into BBN’s network.
5. Support emergency restoration for aerial and/or buried fiber optic cable in BBN’s network.
6. Provide emergency restoration support for BBN’s network equipment.
7. Maintain BBN colocation facilities and report any observations of damage or violation.
8. Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier 1 level.
9. Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.
10. Coordinate software upgrades to any and all network elements on an as-required schedule.

Knowledge, training, and understanding of the following:

This position is responsible for the operation, maintenance, monitoring, and site documentation for the Bluebird Network Optical/DWDM, IP/MPLS and SS7 network.

This position works closely with other Bluebird Network employees, member companies, offnet providers, customers and equipment vendors

• Competitive compensation
• Excellent benefits including health, dental, vision, 401(k), disability and life insurance
• Opportunity to help business and local economies success in our evolving digital world