Business Analyst

Position Summary: Will be responsible for gathering business data through data mining, looking at competitor data and industry trends. The data collected help develop a picture of the company's competitiveness compared to other market players. This position will suggest improvement solutions.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

• Being able to adapt to changing environments
• Develop and manage BI solutions
• Monitor incentive program by analyzing accounts and transaction patterns, including fraud protection
• Provide reports, processes via Excel VBA, power BI applications through the application life cycle
• Collaborate with business users
• Analyze business processes and requirements
• Create and maintain documentation, including requirements, design, and user manuals
• Identify opportunities to improve processes and strategies with technology solutions
• Identify development needs to improve and streamline operations
• Business Intelligence Analyst requirements

Competencies: To perform the job successfully, an individual should demonstrate the following.

• Continuous Learning- Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to build knowledge and skills continuously.
• Customer Service- Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
• Planning & Organization- Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
• Problem Solving- Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems promptly. Resolves problems in the early stages. Works well in group problem-solving situations.
• Teamwork- Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.
• Use of Technology- Adapts to and recommends new technologies. Demonstrates required skills. Keeps technical skills up to date. Troubleshoots technological problems. Uses technology to increase productivity.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Education/Experience:

One to two years of related experience and training; or equivalent education and experience.

Computer Skills:

Required MS SQL, Excel,

Power Query, DAX, and Python are nice-to-have / not required.

Tools

Power BI

Excel

Azure Database Studio

Microsoft SQL Server

Visual Studio Code (or any other Code Editor

Supervisory Responsibilities: This job has no supervisory responsibilities.

Work Environment: The work environment characteristics described here represent those employee encounters while performing this job's essential functions. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.

• Seniority Level

Associate