What are the responsibilities and job description for the Loan Servicing Specialist II position at BluPeak Credit Union?
Overview:
Imagine embarking on a career where you can bring your big ideas to the table. At BluPeak, we are constantly on the lookout for purpose-driven individuals who are passionate about creating extraordinary experiences for our members and want to have fun while doing it! Come help us deliver on our everyday promise to empower people to achieve peak financial wellness.
Position Summary
TECHNOLOGY PROFICIENCY
To perform this job, the employee must possess applicable technology skills and demonstrated expertise. The requirements for this job include the ability to use Word for Windows, Excel, PowerPoint and other Microsoft Office applications, as well as the ability to learn new applications quickly; requires general knowledge of network and database use.
OTHER QUALIFICATIONS
To perform this job, the employee must possess strong interpersonal skills, good phone and e-mail etiquette, a professional presentation, and a high degree of personal initiative. Must also possess strong creative skills and good writing skills. Must be able to work during regular business hours and occasional nights or weekends as needed to meet production deadlines. Must be able to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union employees, and desire to work in a team environment.
BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Employment may be contingent upon BluPeak Credit Union’s receipt of an acceptable and job-related background check, drug screen, credit check and vaccine verification, as applicable and permissible by law. BluPeak Credit Union is committed to the safety and wellbeing of our employees and their families; our members and visitors; and the community at large. In accordance with our duty to provide and maintain a workplace that is free of known hazards, we are requiring that employees must have received or be willing to receive the COVID-19 vaccine. BluPeak Credit Union continues to monitor the pandemic following CDC guidelines, federal state and local laws. Policies continue to be adjusted as new information emerges.
BluPeak Credit Union is committed to working and provide reasonable accommodation to applicants with physical, mental disabilities and sincerely held religious beliefs. For more information, contact Human Resources.
PM17
Min: USD $20.14/Hr. Max: USD $30.21/Hr.
Peak Performer Wanted!
Imagine embarking on a career where you can bring your big ideas to the table. At BluPeak, we are constantly on the lookout for purpose-driven individuals who are passionate about creating extraordinary experiences for our members and want to have fun while doing it! Come help us deliver on our everyday promise to empower people to achieve peak financial wellness.
Position Summary
Responsible for the processing of various Loan Servicing functions including, DMV, Insurance, Mortgage Servicing and/or Payment Processing. This may include, but is not limited to title perfecting and release, administering insurance products, claim filing investor reporting, subordinations, payoffs and payoff demands. Will serve as back-up in the absence of staff and will support Loan Servicing objectives.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Process and/or serve as back-up for DMV Servicing functions including, but not limited to title perfecting, title release, review, analyze, and evaluate various registration and title changes, complete required DMV forms, perform follow-up on outstanding titles until the problem is resolved, request and analyze California Vehicle Record (CVR) reports, and payoff demands. Travel to the DMV office as needed.
- Process and/or serve as back-up for Insurance Servicing functions including, but not limited to GAP, MBP, Credit Protection and CPI administration and insurance claim filing.
- Process and/or serve as back-up for Mortgage Servicing functions including, but not limited to Investor Cash Remittances, Investor Reporting, Real Estate Loan Payoffs and Demands, Subordinations, Mortgage Index Rate updates, ARM Notices, Tax Service set-up/cancellation, Reconveyances, Verification of Mortgages, Escrow Disbursements, Mortgage Fundings, Member Business Loan and Participation Loan processing.
- Process and/or serve as back-up for Payment Processing functions including, but not limited to lockbox payment processing, manual postings, payoffs, payoff overages and return items.
- Other servicing duties include, but are not limited to the review of Loan Servicing reports for quality control, processing loan research request and adjustments, general ledger reconciliation and participating in audits. Serve as back-up for departmental mail distribution and supply ordering.
- Adhere to company policy and procedure, complete annual compliance training, comply with business continuity and vendor management policy. These are crucial to the success of the organization and have regulatory compliance and/or safety and soundness for the sustainability of the credit union.
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Comply with all Anti Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud.
Other duties as assigned.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent. Three to five years of related banking experience or similar experience required. Must have previous experience in two of the three key Loan Servicing areas including DMV, Insurance and Mortgage Servicing.
High school diploma or equivalent. Three to five years of related banking experience or similar experience required. Must have previous experience in two of the three key Loan Servicing areas including DMV, Insurance and Mortgage Servicing.
TECHNOLOGY PROFICIENCY
To perform this job, the employee must possess applicable technology skills and demonstrated expertise. The requirements for this job include the ability to use Word for Windows, Excel, PowerPoint and other Microsoft Office applications, as well as the ability to learn new applications quickly; requires general knowledge of network and database use.
OTHER QUALIFICATIONS
To perform this job, the employee must possess strong interpersonal skills, good phone and e-mail etiquette, a professional presentation, and a high degree of personal initiative. Must also possess strong creative skills and good writing skills. Must be able to work during regular business hours and occasional nights or weekends as needed to meet production deadlines. Must be able to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union employees, and desire to work in a team environment.
BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Employment may be contingent upon BluPeak Credit Union’s receipt of an acceptable and job-related background check, drug screen, credit check and vaccine verification, as applicable and permissible by law. BluPeak Credit Union is committed to the safety and wellbeing of our employees and their families; our members and visitors; and the community at large. In accordance with our duty to provide and maintain a workplace that is free of known hazards, we are requiring that employees must have received or be willing to receive the COVID-19 vaccine. BluPeak Credit Union continues to monitor the pandemic following CDC guidelines, federal state and local laws. Policies continue to be adjusted as new information emerges.
BluPeak Credit Union is committed to working and provide reasonable accommodation to applicants with physical, mental disabilities and sincerely held religious beliefs. For more information, contact Human Resources.
PM17
Salary : $20 - $30
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