What are the responsibilities and job description for the Supervisor position at BNED?
Overview
Barnes & Noble College is seeking dynamic, friendly, and customer-focused team members who have a passion for athletics to work as a part-time Athletic Venue Supervisor.
As a part-time Supervisor for our Athletic Venues you will provide assistance to and have oversight of associates to service fans, students, and a variety of customers to create an exciting retail and game day experience.
Your leadership and customer service skills will be put to the test in a fast paced environment supporting product sales for over 100 athletic events for basketball, soccer, volleyball, and baseball at our Team Store.
Responsibilities
We’re looking for supervisors who are passionate about sports and who are ready and eager to support game day events and retail sales at our Team Store.
As a part-time Supervisor you will work varying or set schedules on a weekly basis year round, have oversight of a team of associates, and interact directly with fans, visitors, students, and a variety of other customers on a day-to-day basis to create an exciting retail and game day experience.
In this role you will support over 100 athletic event sales for basketball, soccer, volleyball, and baseball.
Expectations :
- Spend the majority of your time delivering, promoting, and modeling exceptional customer service by greeting customers, answering questions, and assisting with the purchase of merchandise or services.
- Maintain a working knowledge of all venue operations to provide assistance with all areas of the business.
- Assist with assigning work and providing focused direction to associates to ensure the set up and restocking of displays is executed daily.
- Help resolve customer issues and complaints and escalate concerns to upper management when necessary.
- Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor.
- Assist with processing sales transactions involving cash, credit, or financial aid payments.
Physical Demands :
- Frequent movement within the store to access various departments, areas, and / or products.
- Ability to remain in a stationary position for extended periods.
- Frequent lifting.
- Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Last updated : 2024-04-28
