What are the responsibilities and job description for the Lead Technical Writer position at BNY Mellon?
Develops written documentation, user guides, help screens and marketing materials for moderately complex technology-based products or services. Works with systems analysts, programmers and engineers to write and edit various documented materials. Writes, edits and modifies systems documentation, user manuals, training courses, technical reports, translates technical data into well thought out, comprehensive documents. Works with user and development areas to collect and understand data and policies. Effectively translates moderately complex technical procedures into easily comprehensible documentation. Assists in leading development and refinement of documentation through project life cycle. Formally publishes information and major changes to documentation to appropriate areas via hardcopy, website, online documentation or other means as needed. Consults with systems analysts, programmers and engineers to best write and edit system documentation, user manuals, training courses and procedures. Prepares multifaceted proposals or technical reports when necessary. Enlisting user experience techniques, demonstrates and incorporates empathetic elements into the user documentation in a continual effort to improve and enhance the user's overall learning experience. Contributes to the achievement of related teams' objectives. Bachelor's degree in English or a related discipline, or equivalent work experience required, 4-6 years of experience systems documentation required, experience in the securities or financial services industry is a plus.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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