What are the responsibilities and job description for the Maitre d' position at Boa Steakhouse Austin?
COME JOIN OUR TEAM!
Innovative Dining Group’s BOA Steakhouse is opening soon in Austin, TX.
BOA Steakhouse is a game-changer in the world of American cuisine. Based in Southern California and a part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robatayaki and Sushi Bar. This innovative American steakhouse concept is soon to make its mark in Austin, TX, bringing together a blend of inventive fusion dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from Los Angeles, Orange County, Las Vegas, and beyond. Get ready to embark on a culinary journey like no other at BOA Steakhouse Austin.
POSITION OVERVIEW
We are looking for a passionate and dedicated Maitre d’ that has proven success in leading a cohesive front-of-house team while balancing a multitude of daily operational tasks. As the lead member of the front-of-house team, a Maitre d’ is responsible for creating the ambience and overall appearance of the restaurant, serves as the primary liaison between the kitchen and dining room and manages an effective front-of-house staff to ensure efficient and excellent customer service. Successful candidates have the innate ability to lead and create a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.
MAITRE D’ RESPONSIBILITIES include but are not limited to:
- Have full knowledge of our restaurant’s food offerings and beverage program
- Effectively lead a team of hospitality professionals to deliver outstanding service and a superior guest experience
- Serve as the liaison between the BOH and FOH staff to maintain flow of service and ensure correct communication
- Reinforce restaurant policies and procedures and company standards, including uniform, grooming and timeliness of employees
- Anticipate and accommodate the needs of all guests
- Relay any guest complaints to the Manager on duty and assist with the resolution
- Demonstrate strong operational skills with attention to detail
- Daily cash management including assistance with handling payments from guests, managing the cash register and preparing payroll as needed
- Inspect dining and service areas and equipment and storage areas for organization and cleanliness
- Report all equipment problems and maintenance issues to the Manager on duty
- Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Manager or immediate supervisor
- Demonstrate the ability to remain calm and composed under pressure or when confronted with impatient or irate guests
- Embody and deliver on exceptional service and hospitality
REQUIREMENTS
- 2 years of previous/relevant experience in a high-end, high-volume restaurant
- Relevant certificates, licenses (Ex. Servsafe) or registrations including a valid Food Handler Card (Must have upon hire)
- Knowledge and compliance with food and beverage regulations, safety laws and proper sanitation regulations
- Proficient in Microsoft Suites: Outlook, Word, Excel; Open Table and Restaurant POS System
- Must be twenty-one (21) years of age or older
- Positive attitude, excellent communication skills and a strong work ethic
- Flexible schedule and be available to work daytime, evening and/or weekend shifts
BENEFITS
- Health Insurance
- Dental Insurance
- Vision Insurance
- Dining Discounts
- Paid Training
- Referral Program
- Paid Time Off/Sick Days
- Family Meals
If you have a passion for hospitality and aspire immense potential growth, we’d love to hear from you! To learn more about Innovative Dining Group and our growing portfolio, please check out our company website at www.innovativedining.com.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Shift:
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant: 2 years (Required)
License/Certification:
- Food Handler Certification (Required)
Ability to Commute:
- Austin, TX 78701 (Required)
Ability to Relocate:
- Austin, TX 78701: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25