What are the responsibilities and job description for the FOH - Team Member (Full-TIme) position at Boloco?
Are you ready to roll some burritos?
Being a Boloco Crew Member is hard work but it can also be a lot of fun. At Boloco, we like to laugh and we LOVE making our guests happy. It starts with a positive attitude – even one person who shows up without a can-do mindset can bring a whole team down with him. Being kind to others – those you work with and our guests – is an expectation that every team member at Boloco is expected to demonstrate. Without kindness, empathy, compassion towards others, especially when things get a bit stressful, creating a positive work environment is nearly impossible.
Description
Some of the things a Boloco Team Member is expected to master:
- Rolling burritos in your sleep!
- Knowing the Boloco Menu inside and out—everything from burritos to bowls to chocolate chip cookies and anything else chef concocts!
- Greeting every guest with a SMILE and an authentic desire to serve.
- Understanding allergies, special diets or other requests, etc. We’ll get you ServeSafe Allergen Certified to get you started!
- Practicing proper hygiene practices when serving food - yup, we’ll get you ServeSafe Food Handler Certified too!
- Working well and communicating with team members under pressure. This one comes from within… no certifications available
Responsibilities:
- Prepare orders for customers on a customer-facing food assembly line - ability to work quickly and stay cool/positive/engaging when handling multiple customers at once
- Deliver excellent customer service and hospitality to ensure a positive dining experience.
- Ensure top quality, delicious food by continually inspecting (and tasting as appropriate) ingredients throughout your shift
- Bussing tables and maintaining a clean dining area
- Handle cash transactions and operate the cash register accurately
- Follow proper food handling and safety procedures
- Sanitize work areas and equipment to maintain cleanliness and safety standards
- Restock supplies, special cleaning projects, some food prep work.
Competencies:
- strong communication & people skills
- basic kitchen skills a plus but not a must
- ability to work well under pressure, keep your cool
- be a team player - know how and when to ask for help
- moving quickly without losing your cool
- passion for food – or at least Boloco food! (you do get it for free while working, after all!)
- sense of humor, or maybe just an ability to laugh when the going gets tough
- reliability - show up on time every time
- enthusiasm for giving your best and learning new skills
- solid and consistent work ethic - this isn’t easy work by any means
Additional Information
Boloco offers its employees
- Top in industry wages
- PTO
- Health/Dental Coverage
- Parking Reimbursement (FT)
- Flexible Schedule
- Paid Sick Time
- Paid Training
- Weekly Payroll
About Boloco
Boloco in Hanover is a fast casual restaurant in the heart of Hanover, NH - right next to the campus at Dartmouth College. We first opened here in February 2004. We are customer-obsessed, strive to constantly improve in all that we do and like it best when things are fast-paced (that’s a good sign we’re doing something right!)
Our menu is pretty simple - modern mexican burritos, bowls and quesadillas built in front of the guest. We also do a ton of catering so before our doors open we've often prepared dozens and sometimes hundreds of meals for guests.
We try hard to maintain a positive culture for our team members - often not easy. We are looking for experienced, full-time team members who can contribute to a positive atmosphere for our team and help us achieve our long-term vision where the business supports its employees who in turn support the business. Restaurants too often take from its employees more than give to them - and we've sadly been no exception to that. We are trying to change that - we have strong leadership in place at the restaurant and need a few good-hearted, hard-working, full-time peeps to join us.
Boloco is one of the few restaurants in the US that is a Certified B Corporation (benefit corporation).
We hope to meet you soon.
Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $800.00 - $1,000.00 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Weekends as needed
Work Location: In person
Salary : $800 - $1,000