Richmond, VA

Thank you for considering a career at Bon Secours Mercy Health!

• Manage / repair all BSMHIT owned technology hardware including but not limited to computers, printers, scanners.
• Maintain accurate hardware production inventories and spare stock
• Troubleshooting some software as needed
• Adheres to all documented processes
• Travel to off sites to provide same level of support as main campus assignment
• Assist with project assignments to implement new technologies or hardware
• Provide on call and project support as needed
• Assist with movement of I&T assets either receiving new equipment or the decommissioning of end of life equipment
• Demonstrate a deep understanding of the technical environment and its business return. 
• Strong communications; written and oral 
• Have the necessary communication and interpersonal skills to interact with clients at all levels 
• Can keep up to date with technology as it develops and inform their clients of the potential impact. Be self-managing and capable of prioritizing workload based on client requirements. 
• The ability to work under pressure within a team and the ability to multitask are important attributes for this role 
• The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills 
• Maintain a clean and orderly work environment. 
• The candidate will need to be able to take direction from leads and react to downtimes in the environment. 
• Possess a valid driver’s license and be able to provide an annual Motor Vehicle Report (MVR) that meets BSMHIT requirements.

Bon Secours Mercy Health is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status

Scheduled Weekly Hours:

Work Shift:

Department:

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.