What are the responsibilities and job description for the Clinic Manager position at Bond Vet?
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
The Opportunity:
Bond Vet is building the next generation of veterinary clinics from the ground up — and we're looking for a collaborative Veterinary Clinic Manager to join our team.
Our Veterinary Clinic Manager will lead our clinic team (veterinarians, technicians, assistants care coordinators) and oversee day-to-day operations. You are a reliable, proactive, and conscientious leader who is dedicated to the success of your team.
This is a full time position.
What You'll Do:
- Oversee the day-to-day operations of the clinic
- Manage your clinic's P&L
- Mentor, develop, and lead clinic team members to excel
- Balance the needs of the clinical team with the goals of the organization
- Collaborate with our operations team to scale operations and implement processes
- Own customer relations
- Lead weekly team meetings & daily team check-ins
- Create clinic schedules
- Identify areas of opportunity to increase efficiency and then implement improvements
- Ensure team members complete their daily checklists
- Recruit, interview, and onboard new team members
- Foster a sense of community within the team
You Have:
- 4 years of experience managing professionals in complex organizations in the veterinary space (or translatable experience) is considered ideal but not required
- Experience supervising front desk operations
- Experience with compliance and safety policies
- Strong organizational and leadership skills
- CVPM designation is considered ideal but not required
We Offer:
- Competitive pay | varies based on experience
- Team-Based Profit Sharing Bonus - together we all win.
- Membership to the VHMA
- CVPM Prep course for those pursuing CVPM certification
- Opportunities for Tuition Assistance for staff pursuing LVT/CVT/RVT
- CE Stipend & Additional Time Off for CE for licensed individuals to keep your mind and skills sharp
- 401(k) with partial employer match
- Generous paid time off
- Parental leave of up to 16 weeks paid over your time at Bond
- Discounts on in-clinic services for pets
- Membership to Rocket Lawyer
- Commuter Benefits
- Medical, dental & vision plan options
- Access to mental health support via EAP, Talkspace, & Ginger through medical plan provider and MyStrength
- HSA plan option with employer contribution
- Figs scrubs & stocked pantries to keep you comfortable and full all day long!
Bond Vet provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
