What are the responsibilities and job description for the Account Manager position at Boom Industrial, Inc?
Company Description
Boom Industrial, Inc is an ISO9001, 14001, and IATF16949 certified manufacturing company based in Pocatello, ID. We specialize in the manufacturing of custom Rubber, Plastic, and Metal products. With a focus on customer satisfaction, we provide innovative solutions to address customer issues and adapt to their changing needs. Boom Industrial is committed to delivering high-quality products and becoming a reliable supplier.
Role Description
This is a full-time on-site role for an Account Manager at Boom Industrial, Inc. The Account Manager will be responsible for bringing in new accounts and managing and maintaining relationships with key customers. They will handle day-to-day operations, including outbound sales, order processing, sales support, and resolving customer inquiries or concerns. The Account Manager will also collaborate with internal teams to ensure timely delivery and meet customer expectations.
Qualifications
- Strong customer service and relationship management skills
- Excellent verbal and written communication skills
- Experience in sales or account management
- Ability to multitask and prioritize effectively
- Detail-oriented and strong organizational skills
- Proficiency in Microsoft Office and CRM software
- Knowledge of manufacturing processes and materials is a plus
- Bachelor's degree in Business Administration or related field