IT Operations Manager

IT Operations Manager

The Challenge:

Are you passionate about delivering IT services with excellence? Do you have what it takes to recruit and put a technical maintenance and operations team in place? Every new solution requires an operations and maintenance leader to design and enforce smooth IT maintenance and enhancement functions. That’s why we need you, a passionate O&M manager who can ensure our client achieves success with an ever-expanding user based.

As an infrastructure O&M manager, you’ll recruit and supervise a team of technical professionals to monitor and maintain infrastructure operational status, implement routine upgrades and maintenance, provide technical resources for incident response and management, and provide operational services to support an ever-expanding user base. You will organize and coordinate operations with other leaders and program objectives and provide the leadership to your team for navigating requirements, budget constraints, and staffing challenges. As a leader in the infrastructure team, you’ll identify opportunities to grow the business by supporting your client’s mission. You’ll also broaden your expertise in problem management, strategic planning, reviewing contracts, and more.

This is your chance to impact the program while sharing your knowledge and expertise of program management methodologies. This position is a hybrid role with a combination of working at a Booz Allen office or client site and working remotely.

Join us. The world can’t wait.

You Have:

• 10 years of experience in a technical IT operations role
• 5 years of experience in a senior operations role within a large enterprise, maintaining responsibility for a complex technical environment
• Experience working with both internal and external clients, including interacting with both technical and non-technical audiences
• Experience with DevOps, release management, and service-based solution management 
• Experience with hosting, managed services, and Cloud services
• Experience with serving as a technical lead for a large, multi-domain program
• Ability to be a focused, performance-driven professional
• Secret clearance
• Bachelor's degree

Nice If You Have:

• Experience with Windows, AWS, networking, and data platforms
• Experience working with a DoD program
• Ability to identify and drive strategic technology decisions to accelerate customer expansion and reduce service delivery timelines
• Ability to prepare and deliver performance feedback to assigned staff in a timely, consistent manner
• Ability to coordinate the resolution of customer impacting events and lead root cause analysis investigations
• Possession of excellent client service skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation:

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full time and part time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs, individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. 

Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.

Colorado: $100,900 - $210,700 (annualized USD)

New York (including New York City): $107,200 - $257,500 (annualized USD)

Build Your Career:

Consulting at Booz Allen means empowering you to provide your customers with the best support. With a consulting career at Booz Allen, you’ll have access to:

• a large business consulting community
• experts in virtually every field
• a culture that focuses on supporting our employees

We have opportunities that provide stability while offering variety, so you can find the right fit for your career — and your life. You’ll also have access to a wealth of training resources through our Consulting University, an online learning portal where you can access more than 5000 functional and technical, certifications, and books. Build your skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications that directly impact your role? You may be able to take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of professionals who can give you helpful tips. We’ll help you develop the career you want as you chart your own course for success. With contracts across the globe in multiple industries, no matter where you want to go with your consulting career, we have the path the takes you there.

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Salary : $100,900 - $210,700