What are the responsibilities and job description for the Area Circuit Coordinator- Midwest position at Border States?
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: Brooklyn Park , MN
This comprehensive 18-24-month development program that includes a combination of meaningful assignments in high-impact roles and coaching/mentoring from area operations team. Provides onboarding, training, and special project support in key job functions within designated area. Helps the branches in the area to accurately and efficiently deliver Service Excellence to customers and promotes a safe working environment. After successful completion of the program, the trainee will be qualified to advance into a variety of positions within the area.
Essential Functions
- Completes a 2-year program focused on work life experiences, coaching and foundational educational courses.
- Completes extensive training in operational functions including, but not limited to, warehouse, city desk, and CSR positions.
- Enhance product and industry knowledge through self-guided online and hands-on training.
- Introduction to BSE customers through sales and customer work life experiences
- Opportunity to gain work life experiences in various Border States locations.
- Participates in an extensive coaching and assessment-feedback system.
- Supports the employees within the City Desk, Office Administration, Inside Sales, Quotations, and Warehouse/Logistics areas through onboarding, training, and special project support.
- Supports the business process owner with training and follow-up on best practices as needed within the area.
- Supports the efforts of the Regional Operations in regard to new or enhanced technology as it relates to Warehouse/Logistics and Sales Order Management areas of the operations team, with both implementation and training.
- Maintains adequate knowledge of both the warehouse and sales side of the business.
Non-essential Functions
- Participates in additional project-based work life experiences.
- May support branches in the area by working in the warehouse or city desk area when a branch is short of staff or working on a large project.
- May support branches outside of the region on projects that require additional assistance.
- Supports specific regional initiatives as needed, which may include areas such as cycle counting, wire organization and batching, customer price book maintenance and development, etc.
- Other duties as assigned by manager.
- Requires a valid driver's license.
- Active logistics professional with minimum of 6 months experience with Border States
- Requires the ability to read, write, and speak in English.
- Working knowledge of PC for Windows, Microsoft Office (Excel, Word, and PowerPoint), Internet, Email and SAP software.
- Excellent customer service skills include being competent, accurate, responsive, and engaged.
- Willingness to travel and work in assigned BSE locations during the program.
- Willingness to relocate with assistance to assigned BSE area location after completion of the program.
- Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently34 - 66% Continuously: 67 - 100%
- Lift from Waist:
- < than 10 lbs. - Not at all
- 10 to 25 lbs. - Not at all
- 26 to 50 lbs. - Not at all
- 51 to 75 lbs. - Not at all
- 75 to 100 lbs. - Not at all
- 100 lbs. - Not at all
- Lift from Floor:
- < than 10 lbs. - Frequently
- 10 to 25 lbs. - Frequently
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Not at all
- 75 to 100 lbs. - Not at all
- 100 lbs. - Not at all
- Carried for Distance:
- < than 10 lbs. - Not at all
- 10 to 25 lbs. - Not at all
- 26 to 50 lbs. - Not at all
- 51 to 75 lbs. - Not at all
- 75 to 100 lbs. - Not at all
- 100 lbs. - Not at all
Frequency at which you would do the following in a typical day:
- Sitting (a continuous period of being seated) - Frequently
- Standing (for sustained periods of time) - Frequently
- Walking (moving about on foot to accomplish tasks) - Frequently
- Bending/stooping (downward and forward) - Frequently
- Crawling (moving about on hands and knees or hands and feet) - Not at all
- Climbing/Walking Stairs (ascending or descending) - Frequently
- Reaching (extending arms in any direction) - Frequently
- Crouching/squatting (bending the body downward and forward by bending leg and spine) - Frequently
- Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
- Balancing (maintaining body equilibrium to prevent falling) - Frequently
- Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
- Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Frequently
- Pushing/Pulling (using upper extremities to press against or draw or tug) - Frequently
- Grasping (Applying pressure to an object with the fingers and palm) - Continuously
- Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
- Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
- Driving (the control and operation of a motor vehicle) - Occasionally
- Desk work (work usually performed at a desk) - Continuously
- Use of a computer - Continuously
- Use of a telephone - Frequently
- Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
- Exposure (to adverse weather & temperature conditions) - Frequently
- Travel (travel needed to perform job duties) - Frequently
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History
Border States is a leader in the electrical supply distribution industry withover 100locations in24 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.
Values
As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.
Mission
Border States provides value to our customers by delivering innovative product and supply chain solutions.
Service Philosophy
We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.
Service Standards
Border States employee-owners are competent, accurate, responsive, and engaged .
Your career
Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?
Border States has a competitive benefits package which includes but is not limited to:
Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.
Equal Opportunity For All
It's not just the law.It's something we've believed in since our founding.We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
Drug Free/Smoke Free workplace
EOE AA M/F/VET/DISABILITY
