Overview

JOIN OUR TEAM!

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Directs coordination of activities to prepare for the day of events at the Venues on South Locust locations in the absence of and alongside the event manager.

Bosselman has many benefits to offer you that you will not find anywhere else like:

• Paid vacation
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Bosselman offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities

• Responsible for entire event management in the absence of the Event Manager including staff, food services, coordination of activities including scheduling, the booking and coordination of Bosselman, vendor and contractor events for the Food Services Division.
• Assists in responding to inquiries and transforming those inquiries into booked events; initiates sales calls and seeks additional business.
• Assists in training and education of staff on proper event procedures and responsibilities assigned to their roles in banquet food preparation and dining areas.
• Assists the Event Manager and General Manager in holding team meetings to provide updates on policy or service changes, and assists in management of team member that occur, defusing situations as quickly as possible.
• Monitors and negotiates client contracts, completes rental agreements and adjusts when necessary.
• Oversees banquet room setup, directs staff on where to place table settings, centerpieces, and other table decorations; ensures the banquet room stock is fully supplied at all times, including food; alerts staff when supplies are running low in order replenish from inventory storage.
• Communicates with the kitchen team ensuring all necessary event information has been provided timely to meet event catering needs.
• Follows all sanitary laws and regulations, as well as company policies, regarding proper cleaning and safe food handling; ensure all staff follow regulations and dining and banquet areas are clean and organized at all times.
• Follows all state and federal laws in regards to serving liquor and stops serving patrons as necessary including ensuring guests are over the legal age to be served alcohol.
• Preps event food as necessary.
• Maintains good business and community relations.
• Greets all guests and helps when needed; provides friendly and competent customer service; responds to all guest comments, complaints and questions promptly and respectfully.
• Assists with the coordination of all maintenance issues to the Events Manager.
• Works as a bartender and or server at Thunder Road Sports Bar when necessary.
• Monitors housekeeping and sanitation standards.
• Compiles special event and holiday recaps.
• Reports to work in a timely manner when scheduled.

Additional Job Duties:

• Assists in other duties, as assigned.

Supervisory Responsibilities:

• In the absence of the Event Manager, directly supervise two or more employees.

Qualifications

Experience and/or Qualifications (including certifications or licenses needed):

• High school diploma or equivalent.
• Three to six months of events, restaurant, retail, or customer service experience.
• Experience in corporate event, event management.

Minimum Qualifications:

• Must conduct self professionally and respectfully at all times.
• Available to work special events, holidays, and weekends.
• Must be flexible and have good follow-through.
• Ability to manage an event database confidently (training provided).
• Highly capable of working effectively and efficiently in an independent manner, collaboratively as part of a functional team.
• Exhibits a high level of energy, enthusiasm, and positivity.
• Must be well organized, detail oriented, able to prioritize multiple projects and requests from a variety of customers.
• Must be a strong communicator, able to negotiate and resolve conflicts.
• Serving or bartending experience preferred but not required.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.
• Must be able to communicate in English - IF APPLICABLE

Physical Requirements:  The physical demands described here are representative of those that must be met by the Event Supervisor to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 50 lbs. while performing the duties of this job, the employee is required to stand for long periods; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
• Physical attendance at the primary work location is required.