Network Administrator - Hybrid

Overview

HYBRID ROLE - MUST  CURRENTLY LIVE WITHIN DRIVING DISTANCE OF OUR MECHANICSVILLE, VA OFFICE

WHO WE ARE

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests.

WHAT WE LOOK FOR

Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you?

WHAT TO EXPECT

We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. 

Check Us Out!

About the Role:   The Network Administrator’s responsibility is to administer the operation of all LAN/WAN –related network services according to company policies and procedures. This includes coordinating, implementing, maintaining and supporting all network systems and services including server, workstation and other peripheral connectivity. The person will troubleshoot and resolve LAN/WAN performance, connectivity and related network problems. This person will also support other network staff and user needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Primary duties and responsibilities include, but are not limited to the following.

• Coordinate with other network staff to ensure smooth and reliable operation of servers, ethernet networks, WiFi, SD-WAN, VOIP/telecommunications network, cabling and other related equipment, devices and systems.
• Develop, implement, document and maintain policies, procedures, and training plans for network systems including LAN/WAN security, cryptography to network applications, host security, firewalls, WiFi, and file permissions.
• Work with end users to establish service level agreements based on user requirements.
• Assess need for any system reconfigurations (minor or significant), make recommendations, and execute them as required.
• Investigate, recommend and install enhancements and operating procedures that optimize network availability.
• Maintain site licenses for department/organization.
• Conduct research on emerging products, services, protocols, and standards in support of network equipment procurement and development efforts.
• Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services in a timely and professional manner.
• Administer contracts for network equipment and services.
• Prepare network budget recommendations.
• Administer add, move, and change requests from end users as well as new cabling installations as required.
• Interact with technical staff, vendors, outsourcers and contractors to ensure the safe and proper installation of cabling and wiring including electrical hardware.
• Investigate user problems related to network issues, identify their source, determine possible solutions, test and implement solutions.
• Develop and conduct various training and instruction for users on systems and other applications; assist users in maximizing the use of networks and related systems.
• Ensure timely user notification of maintenance requirements and effects on system availability.
• Perform and/or oversee software and application installation, testing and upgrades.
• Monitor and identify capacity and performance issues for LAN/WAN-related traffic to ensure continued, uninterrupted operation of systems.
• Generate LAN/WAN-related usage and inventory reports as required.
• Establish and perform maintenance programs following company and vendor standards.
• Document network problems and resolutions for future reference.
• Document interconnections and configuration of network devices and other peripheral devices attached to the network
• Administer desktops and servers that are utilizing one or more TCP/IP networking protocols and one or more operating systems.
• Administer end user accounts, permissions and access rights as required.
• Provide on-call technical support.
• Manage and/or provide guidance to junior members of the department.
• Ability to work varying extended workdays to support business needs including on-call availability.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:  N/A

QUALIFICATIONS: Network Administrators possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).

Network Administrators must be highly self motivated and directed, have keen attention to detail and be strong team players.  Network Administrators should have the ability to effectively prioritize and execute tasks in a high-pressure environment.  Network Administrators should also have a strong knowledge of applicable privacy practices and laws.

EDUCATION AND/OR EXPERIENCE:

• A minimum of three years network experience.
• CCNA certification preferred. 
• Working technical knowledge of network protocols and standards. 
• Strong hands-on knowledge of the installation, implementation, and maintenance of network equipment. 
• Working technical knowledge of current networking practices, protocols, and principles.  Ability to research, prepare, and present cost estimates, budget reports, capacity forecasting, and systems upgrade recommendations. 
• Hands-on experience designing, installing, and troubleshooting cabling and wiring systems preferred.  Adept at reading, writing, and interpreting technical documentation and procedure manuals.  Experience with personnel management and interaction with vendors and contractors a plus.  Relevant experience or equivalent combination of education and experience is also acceptable.

BENEFITS & PERKS

UPWARD MOBILITYBowled careers start here—and career advancement is the proof. Last year alone, more than 25% of Bowlero’s corporate staff received internal promotions for a job well-done.COMPETITIVE COMPENSATIONWe offer industry-leading compensation to attract the best and brightest in the marketplace. Enjoy competitive salaries, exceptional benefits, and a friendly work environment where you can thrive.COMPREHENSIVE BENEFITSWhen you’re worried about health, you can’t focus on wealth. That’s why we offer robust benefit packages that include health, dental, and vision, in addition perks that make life easier and more rewarding, like flexible spending accounts, generous PTO packages and company stock discounts.MISSION & CULTUREOur company culture reflects our commitment to world-class entertainment. We’re more than just coworkers; we’re a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks (like discounts on bowling, parties, and other good stuff).