What are the responsibilities and job description for the LEAD LAUNDRY ROOM ATTENDANT position at Boyd Gaming?
What would I be doing?
The Lead Laundry Room Attendant is responsible for providing superior service to both the internal and external customer. The position is also responsible for monitoring and maintaining laundry production on assigned shift, ensuring achievement of optimum production levels as established by HousekeepingSupervisor. Responsible for training laundry/dry cleaning staff according to safety standards.
Responsibilities
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Responsible for the quality and quantity of work, ensuring par levels are met.
- Trains Laundry Attendants, ensuring proper usage and operation of equipment, and proper usage, handling and disposal of all necessary chemicals according to safety standards.
- Monitors all equipment to ensure equipment is operating in a safe and efficient manner; reports any discrepancies to Housekeeping Supervisor.
- Performs duties of Laundry Attendant.
- Assist with coaching and progressive disciplinary actions.
- Perform annual evaluations on Laundry Attendants.
- Prepares schedules, and completes all payroll duties.
What are we looking for?
- Familiarity with tunnel washer operation preferred.
- Knowledge of all chemicals used in laundry/dry cleaning facilities, including handling and disposal.
The skills necessary of this position are typically acquired through one-year laundry/dry cleaning experience.
What would it be like to work at this property?
Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.
Belterra Casino Resort
777 Belterra Drive
Florence, Indiana 47020-9402
What would it be like to be a Boyd Gaming Team Member?
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.Corporate MissionWe, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.Company VisionBoyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.