Retail Representative

"BRANDS OFF-PRICE" is an off-price retail store which supplies the most in-demand and popular brand-names for everyone. We constantly find, receive, and offer the hottest merchandise in categories such as apparel, accessories, footwear, handbags, jewelry, home goods, textiles, and much more, all at a fraction of the actual retail cost - let the treasure hunt begin!

Are you passionate about fashion, sales, and the retail world? Do you love a fun, dynamic, and healthy work environment in one of the most exciting and happening streets of Miami? If so, then welcome to BRANDS OFF-PRICE! We are looking for a Retail Sales Associate to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. There's a quick possibility of advancement with hard work and dedication!

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behaviour principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Job Types: Full-time, Part-time

Salary: $13.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Miami, FL 33139: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Work Location: One location