What are the responsibilities and job description for the Adminstrative Assistant/Receptionist position at Brandywine Plaza Hotel?
Brandywine Plaza Hotel is looking for a Hotel Front Desk Agent / Recpetionst. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Responsibilities:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Maintain email communications
- Answer phone calls
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Filing, scanning, and other office duties
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Customer service attitude
- Excellent communication and organizational skills.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Claymont, DE 19703: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Preferred)
Work Location: One location
Salary : $15 - $18